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I opened a ticket hoping Presonus would answer my question, but my question was not answered. If someone knows the answer, please help.

This is the last conversation between me and Presonus.

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Hi Butch, I start wondering my question was not clear enough. Please just select one of the number (1 to 5) below.

Symptom: Under OSX Mojave, Studio One does not recognize Quantum 2626 until external clock is presented once the 2626 is set to external clock. All softwares and firmwares are current.

1. Above symptom is a normal behavior and Quantum requires external clock first to be recognized by Studio One.
2. Above symptom is NOT a normal behavior and I need to see a system report.
3. Above symptom is a known issue.
4. I don't know the answer.
5. I don't understand your question.

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0. Apology that I cannot assist you.
Butch Richard

Technical Support Lead

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