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Quantum 2626 is not visible in Universal Control, in computer audio, in DAW.

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Thunderbolt light is flashing on the Quantum 2626, but not visible in Universal Control. Quantum is visible in Windows settings>Devices>Other Devices > Quantum2626 , but is not visible in Universal Control, not in the computer audio, not in DAW. The Quantum Asio driver is visible in Cubase , but i cannot switch ...".cannot load the driver. Please make sure that the hardware is connected...". :evil:
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by kevinmanzo on Thu Apr 23, 2020 8:43 pm
I’m having this problem too! Did you ever get the necessary guidance?
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by bartbalint on Fri Apr 24, 2020 5:36 am
My Quantum2 shows up as expected in SOne4. I seem to remember I had to go into Win10 setup and allow Win10/Quantum to use the microphone. Once that was allowed, everything was good.
Studio One v6.5, Win11 latest build, Quantum2, Huion Tablet, ATOM, GR55, HPD-20, iRigKeys, Mackie Big Knob, Elgato StreamDeck+, 8-)
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by TerjeNorway on Mon Apr 27, 2020 6:38 am
Try this:
right click on the thunderbolt icon, choose settings and check :Allow Thunderbolt network connections.

Also try reinstall Universal Control turn of Quantum and unplug both power cable and thunderbolt cable from back of the device.
My system
Intel Core i9-10900K Processor
Noctua NH-U12A CPU cooler
Gigabyte Z490 VISION D
Samsung 970 EVO Plus 1TB SSD
Corsair Vengeance LPX DDR4 3200MHz 64GB
MSI GeForce RTX 3080 Ti Gaming X Trio 12G
StarTech Thunderbolt Cable 2M (TBOLTMM2MW)
StarTech Thunderbolt 3 to Thunderbolt 2 adapter (TBT3TBTADAP)
Neumann TLM 102 microphone
Presonus Quantum
Windows 10, Ableton 11, Cubase 10
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