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Firmware refuses to update / Install Quantum and Q4848

Posted: Sun Feb 09, 2020 5:21 pm
by michaelstram
I am on Mojave 10.14.6 and the latest at this posting of universal control.

And for weeks now I am unable to update the firmware on these $%^()* units.

I plug them in separately, one at a time to my iMac to make a failing attempt to update the firmware.

anybody else unable to update to 1.19 ?

Presonus is no help at all.

Re: Firmware refuses to update / Install Quantum and Q4848

Posted: Mon Feb 10, 2020 3:45 pm
by frank.crow
I had a similar issue with my Quantum when I first got it. No matter how many times I updated the firmware it kept telling me that there was an update available. The fix was silly. I think it was as simple as disconnecting and reconnecting the power supply. It apparently wasn’t sufficient to power down the unit after the update.

Re: Firmware refuses to update / Install Quantum and Q4848

Posted: Tue Feb 11, 2020 10:01 am
by pauldormer1
Yeah same on Q2. I think I did actually read "unplug" somewhere during in the instructions!