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Quantum Power Supply

Posted: Thu Nov 14, 2019 1:29 pm
by michaelrendall1
Hey all, wondering if anyone can help me here...

Last month my power supply for my quantum died out of nowhere. Tried different power cord, made no difference. Unit is dead. Contacted support immediately, they told me to contact my regional presonus support, which I did, and have not heard anything... also have written back to the original support team twice and have had nothing back...

I’ve been using my RME FF800 that is over 10 years old. Still works fine...

I’m at my wits end with the support loop and just wanted to know if anyone knew where to get a correct power supply from? I don’t care about buying it, just can’t afford not to have this unit. My whole studio is built around it and relies on the low latency. Needless to say... I’m already rethinking for another interface...

Jack