Discuss Quantum Series Interfaces Here
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Hi All,

Recently got a Quantum and have been loving the sound of it so far. That said, there have been a few connectivity issues that I'm trying to troubleshoot.

One of the Thunderbolt ports in the rear of the unit works great, but when I try the other port I get an error message "The current playback engine Quantum does not support a sample rate of 0 Khz". After I get this error, if I go into ableton it won't let me change the audio input and output to Quantum (the sample rate error pops up again). If I use the other Thunderbolt port the device works fine.

If anyone has had a similar problem I'd love to hear how you got it figured out. Thanks!
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by jpettit on Mon Feb 26, 2018 10:45 am
Please open a ticket on this.

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