Discuss Quantum Series Interfaces Here
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Passing this along in case other users run into the same problem. A few days ago my Quantum 2626 suddenly stopped working. My computer (ASUS laptop) wouldn't connect to it and I had the dreaded steady red light for synchronization.
I contacted Presonus support and they ran me through the usual list of scripts to no avail. Kept having me uninstall and reinstall Universal Control even though it never worked. I asked them if it might be a Thunderbolt problem since Windows 10 just did a major update a few days before the connection was broken but they seemed to ignore that suggestion. Late last night I started poking around and came across this Intel website. I downloaded the new Thunderbolt driver and wouldn't you know, my Quantum 2626 came back to life! Working like a charm now. So if you're having an issue where your Quantum suddenly won't connect and doesn't show up in UC, try this download. https://www.intel.com/content/www/us/en ... 11ebv.html? |
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Anyone know if I can update my thunderbolt 1.41.890.0 driver for an Gigabyte Z490 VISION D with native thunderbolt with this new driver:https://www.intel.com/content/www/us/en/download/19402/intel-thunderbolt-driver-for-windows-10-64-bit-for-intel-nuc-11-compute-elements-nuc11eb-nuc11ebv.html
When I run the Intel Driver & Support Assistant it does not find any new thunderbolt drivers. The 1.41.890.0 thunderbolt driver is the newest on the Gigabyte support site. I have had some strange green screen of death lately so I was wondering if it is the old thunderbolt driver.
My system
Intel Core i9-10900K Processor Noctua NH-U12A CPU cooler Gigabyte Z490 VISION D Samsung 970 EVO Plus 1TB SSD Corsair Vengeance LPX DDR4 3200MHz 64GB MSI GeForce RTX 3080 Ti Gaming X Trio 12G StarTech Thunderbolt Cable 2M (TBOLTMM2MW) StarTech Thunderbolt 3 to Thunderbolt 2 adapter (TBT3TBTADAP) Neumann TLM 102 microphone Presonus Quantum Windows 10, Ableton 11, Cubase 10 |
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thanks updating to the latest thunderbolt driver seems to have fixed the blue screen BSoD for me
My system
Intel Core i9-10900K Processor Noctua NH-U12A CPU cooler Gigabyte Z490 VISION D Samsung 970 EVO Plus 1TB SSD Corsair Vengeance LPX DDR4 3200MHz 64GB MSI GeForce RTX 3080 Ti Gaming X Trio 12G StarTech Thunderbolt Cable 2M (TBOLTMM2MW) StarTech Thunderbolt 3 to Thunderbolt 2 adapter (TBT3TBTADAP) Neumann TLM 102 microphone Presonus Quantum Windows 10, Ableton 11, Cubase 10 |
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