Discuss Quantum Thunderbolt Interface Here
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Dear community

I recently bought a new Macbook Pro, 15 Inch, 2017 model, running High Sierra.

I have a Quantum 1. It connects fine to the thunderbolt port in my 2012 macbook running High Sierra.

As I am sure many of you know, the new Macbook Pros only have USBc ports. You can get a thunderbolt - usbc adapter, but it just does not seem to work (and this is also reflected in review comments on the apple site). Universal Control just does not recognise Quantum.

Has anyone had this problem? Does anyone know a work around, or a better adapter than Apple's shitty one?

Many thanks
Alex
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by jpettit on Wed Dec 06, 2017 10:49 am
USB-C is TB3.
You need a TB3 to TB2 converter.
https://www.apple.com/shop/product/MMEL ... -2-adapter

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by vanhuebner on Sun Dec 10, 2017 2:27 pm
Lambinate wroteDear community

I recently bought a new Macbook Pro, 15 Inch, 2017 model, running High Sierra.

I have a Quantum 1. It connects fine to the thunderbolt port in my 2012 macbook running High Sierra.

As I am sure many of you know, the new Macbook Pros only have USBc ports. You can get a thunderbolt - usbc adapter, but it just does not seem to work (and this is also reflected in review comments on the apple site). Universal Control just does not recognise Quantum.

Has anyone had this problem? Does anyone know a work around, or a better adapter than Apple's shitty one?

Many thanks
Alex


Im having pretty much the same issues. Totally disappointed w this Quantum2 (or my High Sierra upgrade.) Ive got plenty gigs of space & hrtz & the latest StudioOne pro update (the driver for the quantum shows up when starting a new song... yet my mac refuses to refuses to recognize it via my thunderbolt 2 port and gets stuck on internal mic and speaker. Very frustrated!
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by scissorkicks on Mon Dec 11, 2017 6:50 am
I'm very interested in the Quantum, for use with my USB-C / TB3 Macbook Pro. Can you guys who have had problems confirm that you're using a Thunderbolt 3 to Thunderbolt 2 adaptor?
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by jpettit on Mon Dec 11, 2017 9:23 am
If any is having a problem create a support ticket ASAP.
USB c - TB2 converters have been tested and certified. Search the knowledge base.
I have been using StarTech for six month without an issue.

To add your specs to your signature, click HERE
How To Get Your Issue Fixed
Community Training
My Website, Free Studio One Advance Training
Win 10 64-bit, 12 Core i7: 32Gb DDR4 ram, 40" 4K monitor, Studio 192, Faderport 8, Central Station Plus, Sceptre 6,Temblor T10, Eris 4.5, HP60, Line 6 UX2, Studio One Pro 3.4, Reaper 5.4, Sonar Platinum

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