Discuss Studio 2|4 / 24c, 2|6 / 26c, 6|8 / 68c, 18|10 / 1810c, and 18|24 / 1824c USB 2.0 Interfaces Here
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Hi all,

I've just upgraded to a studio 1824c (which so far I am loving) but I am unable to select the main outs of the interface, which my monitors are connected to, as my playback option when not in Studio One. Everything plays back fine if recording and listening back through Studio One but if I'm just playing a video off the net or playing audio on my PC it does not provide me with a playback device option of the 1824c main outs. It gives me every other out from the interface but not the main outs.
Anyone else ever experienced this issue or know how to fix this? Thanks!
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by Trucky on Sat Jun 19, 2021 2:53 pm
What works for me is to turn off "Exclusive Mode" for all your Playback and Record audio devices in Windows 10.

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PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software


Windows 11 Pro 64-bit (23H2), Studio One 6.5.2 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206
Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32
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by davidmancarella on Sun Jun 20, 2021 4:29 am
Thanks for the tip Trucky. I'll definitely give that a go and let you know if I have success 🤞
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by davidmancarella on Tue Jun 22, 2021 4:06 am
Success! Thanks for for help Trucky.

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