Discuss Studio 2|4 / 24c, 2|6 / 26c, 6|8 / 68c, 18|10 / 1810c, and 18|24 / 1824c USB 2.0 Interfaces Here
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Hi, I recently purchased a Studio 24c interface and hooked it up to a WIndows 10 PC. The PC is high end and should be able to handle the workload easily. It is connected via the USB 3 to USB C cable included. I downloaded the official Presonus ASIO drivers and removed the ASIO4LL drivers (I read they are incompatible). I am also using the DAW software from Presonus.

The problem I'm having is that there is a half-second latency. I hit the strings, and the sound comes out just after that. It's short, but it's bad, and makes it unusable.

The driver, for whatever reason, doesn't seem to allow me to change the sampling sizes or other settings.

Any advice on where to start? I've tried everything I know, and have no idea why this is occurring?
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by Trucky on Sat Jun 12, 2021 9:11 pm
What block size are you using?
What are your computer specs?
You should be able to lower the block size in Universal Control to achieve less latency.

PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software


Windows 11 Pro 64-bit (23H2), Studio One 6.6 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206
Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32

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