Discuss Studio 2|4 / 24c, 2|6 / 26c, 6|8 / 68c, 18|10 / 1810c, and 18|24 / 1824c USB 2.0 Interfaces Here
4 posts
Page 1 of 1
Good day. Recently bought studio 26c and registered. There is no way to download Studio One on my.PreSonus page. Only offer Ableton Live. Tell me, Presonus stopped shipping Studio One with this audio interface or just doesn't like me?
User avatar
by Trucky on Mon Sep 21, 2020 1:26 pm
You need to contact PreSonus Support regarding this issue:

https://www.presonus.com/support/Contact-Technical-Support

PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software


Windows 11 Pro 64-bit (23H2), Studio One 6.6 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206
Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32
User avatar
by volodymyrchuvanov on Wed Oct 07, 2020 6:30 am
20 days my unanswered question on "Questions & Answers". I will use Cakewalk and probably will not buy any more Presonus products. :evil:
User avatar
by jonnydoyle on Wed Oct 07, 2020 6:48 am
If you purchased a new unit then please log a support ticket for help.

https://support.presonus.com/hc/en-us/a ... t-Request-

If you purchased a 2nd hand then used products to not come with Studio One. You can contact the previous owner and if they are no longer using the software they can transfer it to you. 

Link: https://support.presonus.com/hc/en-us/articles/208606936-PreSonus-Software-License-Transfer-

Alternatively you can purchase the software or join PreSonus Sphere. 

Link: https://shop.presonus.com/Studio-One
Link: https://shop.presonus.com/PreSonus-Sphere

Regards, 

4 posts
Page 1 of 1

Who is online

Users browsing this forum: No registered users and 5 guests