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Just got a Studio 1810, Universal Control 3.3.0.59348 doesn't see it,

Posted: Tue Jul 28, 2020 8:45 am
by longcat
Hi, I'm running windows 10, my brand new Studio 1810 USB is powered on and plugged in with the USB cable provided. Universal Control 3.3.0.59348 doesn't see it. Is there a previous version of UC that plays nicely with the 1810 USB?

is there a driver i need?

I know this unit is discontinued...

any ideas?

thanks, Robbie

Re: Just got a Studio 1810, Universal Control 3.3.0.59348 doesn't see it,

Posted: Tue Jul 28, 2020 11:20 am
by longcat
resolved...

in the installation for universal controller there are tiny checkboxes beside all the possible units, i must have unchecked Studio USB...

so now i've uninstalled and reinstalled, unchecking everything else but making sure Studio USB is checked - and it works fine.