Discuss Studio 2|4 / 24c, 2|6 / 26c, 6|8 / 68c, 18|10 / 1810c, and 18|24 / 1824c USB 2.0 Interfaces Here
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I just purchased and installed a Studio 68C. Everything running fine.

In Universal Control, I see there is a firmware update available: version 2.21
My installed version is 2.22

Not sure why the version number for an available update would be a lower number than the installed, or am I missing something?

Should I stick with the 2.22 or update?
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Win11 Pro / i7 8770K @5.01 GHz / 32GB RAM / 960 Evo 1TB M.2 boot drive / 2x WD Gold 4T storage / 980 Pro 2TB M.2 project drive / 980 Pro 2TB M.2 sample drive / 2x WD 2T Black storage / Asus Maximus X Hero mobo / EVGA GTX1060 FTW / BCR2000 / Mackie Control Universal / Arturia The Lab49 / Studio 1824C / ATOM drum pad / MioXM Midi network / ProTools 11 / Studio One 5 / Reaper 5 / Temblor T10
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by Trucky on Sat Jul 04, 2020 10:22 am
Version 2.21 is the latest release.
Recommendation is to click on the [Upgrade Firmware] button to install the 2.21 firmware.

PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software


Windows 11 Pro 64-bit (23H2), Studio One 6.5.2 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206
Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32
User avatar
by aoVI on Sun Jul 05, 2020 3:25 pm
Thank you.

Seems odd the lower version number is the latest--like a countdown.

Win11 Pro / i7 8770K @5.01 GHz / 32GB RAM / 960 Evo 1TB M.2 boot drive / 2x WD Gold 4T storage / 980 Pro 2TB M.2 project drive / 980 Pro 2TB M.2 sample drive / 2x WD 2T Black storage / Asus Maximus X Hero mobo / EVGA GTX1060 FTW / BCR2000 / Mackie Control Universal / Arturia The Lab49 / Studio 1824C / ATOM drum pad / MioXM Midi network / ProTools 11 / Studio One 5 / Reaper 5 / Temblor T10
User avatar
by bob.rosset on Tue Jul 14, 2020 4:24 pm
Quick question @aoVI, did you manage to install the update? every time I tried it, it says that it cannot find the Studio68c, and I have to turn it off and on again. It's an endless loop. I just bought it about 2 hours ago.
User avatar
by Trucky on Tue Jul 14, 2020 6:03 pm
Try this...

1. Uninstall Universal Control
2. Reboot your computer
3. Reinstall Universal Control (Be sure to select the following):

Image

PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software


Windows 11 Pro 64-bit (23H2), Studio One 6.5.2 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206
Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32
User avatar
by chenshen1 on Sat Aug 21, 2021 1:10 am
Do NOT UPDATE!!!!!!!!!
Mine is 68c 2.22,it's well. I can find it in my Qlab、Logicpro.
BUT when I “update” it to so called latest verson 2.21.
I can't find it at all.

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