Discuss Studio 2|4 / 24c, 2|6 / 26c, 6|8 / 68c, 18|10 / 1810c, and 18|24 / 1824c USB 2.0 Interfaces Here
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Hello Everyone,

I'm a newbie with audio interfaces, few months ago I bought a Studio 24c that for my needs works fine, BUT up to now, even with Universal Control Updates, I hear a disturbing static noise or cracking when I use just Groove Music on Windows10.

Can anyone help to solve this problem?


I'm using a desktop PC with these specs:
OS - Windows 10 Pro 64-bit
CPU - Intel Core i5 6600K @ 3.50GHz Skylake 14nm Technology
RAM - Corsair Vengeance LPX 16,0GB Dual-Channel @ 932MHz (13-15-15-28)
Mb - ASUSTeK COMPUTER INC. Z170-A
Graphics - Sapphire 8192MB ATI Radeon RX 480 Graphics
Storage 232GB Samsung SSD 850 EVO 250GB
1TB Western Digital WDC - HD
Optical Drives - ASUS DRW-24F1MT
Wifi Card - Asus PCE-N15 PCI-Ex Wireless N300 Mbps
Audio - AMD High Definition Audio Device
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by anderslechevalier on Sun Dec 20, 2020 4:54 pm
Hi @claudiocuter

Are you having similar problems like I have? I uploaded some sample recordings. viewtopic.php?f=357&t=32733&p=252225#

Thanks.
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by anderslechevalier on Sun Feb 07, 2021 12:49 am
The problem is solved for my case. The solution was to install a separate PCIe USB card and connect the interface to that.

Such cards are really cheap so it is definitely worth getting one!

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