Discuss Studio 2|4 / 24c, 2|6 / 26c, 6|8 / 68c, 18|10 / 1810c, and 18|24 / 1824c USB 2.0 Interfaces Here
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Hello

I have installed Universal Control on a windows 11 laptop that use for recording. However, it seems that it keeps on duplicating the device every so often.

It will start with 1 Studio 24C device listed in Universal Control UI, a few seconds later it will add another Studio 24c device (hence 2) and then delete one. This scenario repeats every 10-20 sec.

Of course while this is happening there is no audio capture or reading possible.

Any help would be greatly appreciated as it is really frustrating.

Thanks
Oliver
User avatar
by Trucky on Fri Jan 20, 2023 2:52 pm
Welcome to the Forum!

We need more information to respond to what might be causing this issue. Please update your signature (see link in mine below) with your computer hardware and software specs. Are you plugging directly into a USB 2.0 compatible port? Have you tried another USB cable?

Please add your specs to your SIGNATURE.
Download the STUDIO ONE 6 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.


Windows 10 Pro 64-bit (22H2), Studio One 6.0.2 Pro | Notion 6.8.2 | Universal Control v4.0.0.90879
Dell Inspiron 17 5770 (Intel Core i7-8550U 1.8 GHz, 4GB AMD Radeon 530 Graphics, 16GB RAM, Samsung 860 EVO 2TB SSD

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