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Hi,

I bought this thing used and the VU meter has no light and appears stuck on -4db. It moves a little here and there, but not much. I tried contacting support but Liam seems unable to read and therefore can't answer my questions. Her pretty much just said we can't work on it because it's out of warranty, even though my question was if I could replace the VU meter.


Anyway... thought I would try the forum and see if someone else replaced theirs.

thanks
User avatar
by Trucky on Sat Nov 18, 2023 12:05 pm
Try submitting another Support Ticket (see link in my signature below) requesting where to purchase a replacement part for this issue.

PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software


Windows 11 Pro 64-bit (23H2), Studio One 6.5.2 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206
Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32

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