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Hi, I have recently bought a studiolive 32s. If I want to set a preset on my channel 3 (kick) I can’t get any kick presets because There are only empty locations. What do I do wrong?
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by SwitchBack on Sat Oct 05, 2019 9:31 am
Hi and welcome :)

Something may have gone wrong with the firmware update. Repeat the process and see if that restores the presets.
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by empee on Sat Oct 05, 2019 12:06 pm
Problem solved. Did the firmware again. Thanks for your help
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by DieterDeclercq on Mon May 11, 2020 12:43 pm
I have the same problem.
but even after several firmware updates i can still only see *Empty Location * on every preset...
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by wahlerstudios on Mon May 11, 2020 12:53 pm
It's not the firmware upgrade, that brings back the presets, it's a "Firmware Revert". Here are the two relevant articles:

"StudioLive Series III Console - Reverting to the Factory Firmware Image"
https://support.presonus.com/hc/en-us/a ... ware-Image

"StudioLive Series III Rack - Factory Reset and Firmware Revert"
https://support.presonus.com/hc/en-us/a ... are-Revert

The presets will be there, promised!

;-)

SL16 | 32R | 16R | 3* 16M | SW5E

Apple routers | iPads | Alesis iO Docks | Yamaha S112, S15e, S10e, SM12, SM10 | LD Systems Curv 500 | Galaxy Audio Hot Spots | Mac mini | Lenovo Laptop | Studio One Artist 5.0.0 & Pro 3.5.6
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by DieterDeclercq on Mon May 11, 2020 2:35 pm
wahlerstudios wroteIt's not the firmware upgrade, that brings back the presets, it's a "Firmware Revert".

The presets will be there, promised!


Thank you! :thumbup:
Tried it, it was actually not the Firmware Revert that solved the problem, but a Factory Reset. But thanks for pointing me in the right direction.

The first link got me there, it states:
"Reverting to the Factory Firmware Image does not erase and does not affect any of your User data like Scenes and Presets or other mixer settings that you have stored on the mixer. Those things are only erased by performing a Factory Reset."

-> series III factory reset link: https://support.presonus.com/hc/en-us/a ... tory-Reset

:punk:

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