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Re: Shipping Updates

Posted: Mon Feb 27, 2017 2:56 pm
by bodeadeleye
Hi Presonus,

I'm really very confused here...I've read several threads here that says that the Studiolive Series III has started shipping - even to Canada, but the company I ordered through (Long & Mcquade Calgary) keeps telling me that they don't yet have an ETA for the mixer!!

I ordered and paid for this mixer since October 2016!

Please what exactly is the situation???

Re: Shipping Updates

Posted: Tue Feb 28, 2017 8:02 pm
by nicksours
Just got my tracking # this morning. Boards are on the way. !!!!!!!!!!

Re: Shipping Updates

Posted: Wed Mar 01, 2017 11:58 am
by Pastormyles
bodeadeleye wroteHi Presonus,

I'm really very confused here...I've read several threads here that says that the Studiolive Series III has started shipping - even to Canada, but the company I ordered through (Long & Mcquade Calgary) keeps telling me that they don't yet have an ETA for the mixer!!

I ordered and paid for this mixer since October 2016!

Please what exactly is the situation???


Just so you know I preordered through Long & Mcquade Calgary North middle of Feb and they told me ETA was mid March according to their system. Hope that helps...

Re: Shipping Updates

Posted: Wed Mar 01, 2017 8:45 pm
by nicksours
Anybody else having a lot of issues with the new mixer. ughh..... Getting ready to issue a return.

Re: Shipping Updates

Posted: Wed Mar 01, 2017 9:29 pm
by williamkitchen
What types of issues? We have one on the wy.

Re: Shipping Updates

Posted: Wed Mar 01, 2017 9:49 pm
by matthewgorman
nicksours wroteAnybody else having a lot of issues with the new mixer. ughh..... Getting ready to issue a return.


What are your issues? It may be a benefit to start a new thread on it, or open a support ticket for resolution.

Re: Shipping Updates

Posted: Wed Mar 01, 2017 10:41 pm
by nicksours
I have a support ticket opened up already. I got this mixer in today with damage to the package. The mixer itself was okay inside the box. I took home from work and upon further inspection i noticed 3 faders where bent to the side slightly. i have it hooked up via usb to my pc. using a presonus monitor v2 station. Cant get any sound out of the mixer via the v2 station. i used YouTube to test hookup and sound and nothing. i have the USB button selected on the mixer. I have owned the 24.4.2 mixer before this one and have everything hooked up the same but no sound no nothing. I am just very frustrated.

Re: Shipping Updates

Posted: Wed Mar 01, 2017 10:48 pm
by Skip Jones
Sorry. It sounds like an issue from the purchaser and the delivery agent. I don't think that PreSonus has culpability here but I hope it is resolved to your satisfaction.

Re: Shipping Updates

Posted: Fri Mar 03, 2017 3:06 am
by silasgerome
Got mine today...so far....so good....

PRESONUSE III FADER IS ACTING UP ON DAY ONE

Posted: Mon Mar 06, 2017 9:24 pm
by kelvinikpeni
Got my brand new mixer today March 6th 2017, opened the box, powered it on, only for me to see that the number 5 fader is rattling when u change a mix, e.g., from maim mix to aux mix, see video below for a complete malfunction, thx StingRay. https://youtu.be/rF0nF3H1dao

Re: Shipping Updates

Posted: Tue Mar 07, 2017 1:13 pm
by psusername
My SL32 arrived today too and looks good. Turned it on and tried the Mardi Gras and other test modes and seems to be working OK. Going to be a few days to really dig in here, but so far it looks well built and amazing - Well done Ray and Presonus!

p

Re: Shipping Updates

Posted: Tue Mar 07, 2017 3:59 pm
by motoxracer400f
Finally received mine last week after a very long wait. The board looks excellent, however I had to return it and go back to the 32 AI because it just isn't high enough quality for studio use in my opinion (only supports a sample rate of 48kHz where as the AI does 96k). I feel it's a great board for live use but I don't like the fact that you removed the DB25 direct outputs that bypassed the A/D converters. These were very helpful for using with my tape machine.

In my opinion this board is a step forward having the motorized faders along with the workflow, but a good step backwards for studio use and sound quality. Almost there PreSonus, please incorporate the best of both worlds and you will have an incredible board.

Re: Shipping Updates

Posted: Tue Mar 07, 2017 4:52 pm
by bubbaguth
motoxracer400f wroteFinally received mine last week after a very long wait. The board looks excellent, however I had to return it and go back to the 32 AI because it just isn't high enough quality for studio use in my opinion (only supports a sample rate of 48kHz where as the AI does 96k). I feel it's a great board for live use but I don't like the fact that you removed the DB25 direct outputs that bypassed the A/D converters. These were very helpful for using with my tape machine.

In my opinion this board is a step forward having the motorized faders along with the workflow, but a good step backwards for studio use and sound quality. Almost there PreSonus, please incorporate the best of both worlds and you will have an incredible board.



It always amazes me the people that don't do their homework, spend a lot of money, and then blame the product for not meeting their specs and think they are providing value to the rest of us by informing us that they aren't happy, so they return it....it doesn't make you look smart. The Series III is a new product, not a replacement for the sake of replacing something....If it doesn't meet your needs, don't blame the product...be a wise consumer and simply don't buy it. PreSonus will get the message either way, so I guess you at least did your part with that and time will tell all someday.

I wish I didn't waste my time posting this, but man this mentality gets annoying and old...do your homework people!

Re: Shipping Updates

Posted: Tue Mar 07, 2017 7:04 pm
by motoxracer400f
bubbaguth wrote
motoxracer400f wroteFinally received mine last week after a very long wait. The board looks excellent, however I had to return it and go back to the 32 AI because it just isn't high enough quality for studio use in my opinion (only supports a sample rate of 48kHz where as the AI does 96k). I feel it's a great board for live use but I don't like the fact that you removed the DB25 direct outputs that bypassed the A/D converters. These were very helpful for using with my tape machine.

In my opinion this board is a step forward having the motorized faders along with the workflow, but a good step backwards for studio use and sound quality. Almost there PreSonus, please incorporate the best of both worlds and you will have an incredible board.



It always amazes me the people that don't do their homework, spend a lot of money, and then blame the product for not meeting their specs and think they are providing value to the rest of us by informing us that they aren't happy, so they return it....it doesn't make you look smart. The Series III is a new product, not a replacement for the sake of replacing something....If it doesn't meet your needs, don't blame the product...be a wise consumer and simply don't buy it. PreSonus will get the message either way, so I guess you at least did your part with that and time will tell all someday.

I wish I didn't waste my time posting this, but man this mentality gets annoying and old...do your homework people!



First off, I don't care if I look smart or not, that's not the point of my posts. I did my homework and have been following this board from the beginning. This isn't to deter people from buying it, nor to bash PreSonus. As a matter of fact I think PreSonus did an outstanding job designing this board for live use and the preamps are amazing as always. With that being said, I (a long time user of the studiolive series since the beginning) just feel that being a series 3 it should at least have the capabilities of the previous generations. I purchased this with high hopes of being able to at least use this as a control surface for ProTools but it won't load into a session with a higher sample rate either. Ok maybe this isn't the right place to post this and I have no problem posting elswhere, but I just wanted to give my opinion as to why it won't work into my current workflow in a hope that they think about adding some of these features down the road and because I am a huge fan of their products.

I wish I didn't waste my time posting this as well, if it works for you great, use it and don't worry about my request to improve on this board!

Re: Shipping Updates

Posted: Wed Mar 08, 2017 6:19 am
by wahlerstudios
It was clear already in October 2016 that the new boards will have a sample rate of 48 kHz and 44.1 kHz a little later and that there will be no "future update" for the sample rates (even though the stageboxes will be able to handle HD Audio). Thus the AI family of mixers were officially recommended as alternative, also for FireWire recording. Early this year it became clear that the integration of Studio One will come 2-3 months later and the implementation of other DAWs even later. No picture has ever shown DB25 connectors, the pictures published at Sweetwater showed very early, what to expect. So there should not have been any "surprises"...

Re: Shipping Updates

Posted: Wed Mar 08, 2017 11:00 am
by berdy24
I got my 32 series III console. It's really nice, it takes some getting used to, but it is really nice. Keep in mind that there are still firmware issues that presonus is aware of. Awaiting to hear when those issues will be fixed. Just some minor ones in my opinion. FX returns channel needs a sends view though, that is a bit annoying. There are a couple of other ones as well.

Over all the board is really nice and works as it should as of now. It will need a deeper dive though over the next couple of weeks. :roll:

Re: Shipping Updates

Posted: Sun Mar 19, 2017 10:09 pm
by Jason & Kate
Any news on shipping for the Studiolive 16?

Re: Shipping Updates

Posted: Mon Mar 20, 2017 7:21 pm
by troyboy653@yahoo.com
Any idea when these will be readily available now? Earlier, online dealers said the end of February, but now they are still in a "pre-order" status.
We are trying to do a production build out for a new facility, and the only thing we are waiting for now is the Series III mixer. I'd hate to have to go with the M9, but if it's going to be a few months still, we won't be able to wait that long.
Thanks guys.

Re: Shipping Updates

Posted: Tue Mar 21, 2017 7:54 am
by matthewgorman
troyboy653@yahoo.com wroteAny idea when these will be readily available now? Earlier, online dealers said the end of February, but now they are still in a "pre-order" status.
We are trying to do a production build out for a new facility, and the only thing we are waiting for now is the Series III mixer. I'd hate to have to go with the M9, but if it's going to be a few months still, we won't be able to wait that long.
Thanks guys.


I believe they are still on track to ship end of this month.

Re: Shipping Updates

Posted: Tue Mar 21, 2017 6:08 pm
by brianmackender
Got the word today that my 32 shipped!