And one more thing.

Online manual for NSB says to plug into AVB B and Quick start manual that came with NSB says AVB A.

I plugged into A

Thanks again

Chris

It's not clear if the "the sssnake Cat 75" really meets the required standards for CAT5e cables. The cable is not shielded and there are problems reported with connections (read the german version https://www.thomann.de/de/the_sssnake_cat_50.htm).

Try a shorter cable to check if the problems persist.

thanks for the reply

would this cable be any better?

https://www.studiospares.com/Cables-Lea ... lsrc=aw.ds


is everything else i've posted sound correct in setting up the NSB?

Thanks

Chris

I would say that this cable looks better, but I am not a specialist. PreSonus recommends and uses CAT6 cables and there is quite some information about this subject in the "StudioLive Series III AVB Networking Guide" (StudioLive_Series_III_AVB_Networking_Guide_19042018.pdf), which you can find on the download pages.

"Shorter cable" meant anything below 75 meters, but it needs to be a CAT5e or CAT6 cable. Simply take the blue CAT6 cable that came with your mixer. You should to find out if the problem goes away when using a correct type of cable. Then it's clear that the cheap Thomann cable does not deliver. Otherwise the drums look quite similar...

I do not own any Series III product, so I can't answer any specific question and anyway the NSB's are brandnew. They're not available in Germany yet...

I ran a show yesterday with an NSB16.8 and a 100ft cat6 cable and had no issues at all.

I did have some wierdness during initial setup and found that I had to zero out the board and build up my template from scratch and then all was well.

Evening all..

I’m still having a few problems!

I have bought this cable and have reset desk back to factory setting

https://www.staggmusic.com/en/products/ ... rl?backp=1

but i’m still getting glitching through the monitors.
Should they be set to analogue or network?

I really want this to work but am struggling!

can anyone help?

Thanks

Chris

And glitching through FOH now so have gone back to analogue snake.

this cable!! 50m not 75m

https://www.staggmusic.com/en/products/ ... rl?backp=1

The NSBs are totally new products, so there might be some bugs around, but basically they should work. There should be no need to go back to analog snakes! Hopefully user davidsiegel1 will come back here and help you.

Your descriptions are partly a little unclear. Do you use a direct connection between mixer and stagebox, or is an AVB switch involved (which one?)? And what do yo mean by "glitches"? Is the "cutting out" of the sound now gone after changing the network cable? Can you describe more detailed, how the sound is disturbed?

Hi.

Yes it’s a direct connection and it keeps cutting out. All auxes and FOH. only for a second and only seems to do it when the NSB has multiple inputs and outs running. If i’m just playing an ipod direct from the desk it doesn’t seem to have a problem.

I don’t want to have to send it back as I really want it to work but am getting fed up now.

Thanks

Chris

is there an order it needs to be switched on?

will there be firmware updates for the desk and NSB?

Thanks

Chris

What firmware version for SL32 SIII and UC version are you running?

The latest which was released in May!

I may reinstall in it and see if that helps.

The only problem is it only ever fails once it’s got a load on it which is always at an event. So I carry an analogue
snake with me.

Please post specific versions as there have been newer updates since May.

There need to be certain settings made between mixer and stagebox to tell them how they are meant to work together, so I think it doesn't matter which one is booted first. Generally the mixer should be first.

There was no word about changes for the stageboxes in the latest releases of UC Surface and Series III firmware, but as the situation is desparate, why not trying the beta firmware? You need to be logged in to see the section in the forums (startpage). The latest beta firmware is v1.9.14575.

without booting the desk up i’m 99% sure it’s 1.8 14273 released May 15th. This is the latest on My Presonus.

Thanks for your help.

Chris

chriscoady wrotewithout booting the desk up i’m 99% sure it’s 1.8 14273 released May 15th. This is the latest on My Presonus.

Thanks for your help.

Chris

Be sure to update to v1.9.14636

I am having similar issues. I have the SL 32 Series 3 with two NSB 16.8 stage boxes. All of my AVB streams seem to be assigned properly, because I get audio as expected, however I am using a ProCo 100’ cat5e shielded cable which goes directly from board to box via jack “A” on one of the NSB 16.8 boxes, then out of jack “B” to Jack”A” of the next box. The second cable is the same type only 25’. The audio will mute from anywhere between 1/2 second to 1 or 2 seconds. And sometimes it seems that audio only from only one of the stage boxes drops out. Also, when in the setup page on the board, the clock sync light will go from green to red after the dropout which leads me to believe that the dropout is either due to a slower rated cable, or some other type of clock problem. I tried updating the firmware of all devices. The mixer is now on v1.2.11832 and the stage boxes are on v1.1.0.15533. The audio will drop less frequently if less Audio is streaming (ie. one instrument playing vs a full band) but still will lose sync and get the dropouts. The dropouts occur on both my auxes to the monitors and on the mains. If I run an analog input straight from the board (iPod thru tape inputs at the board or wireless mic direct into board), then out the main outputs (which are on the first stageboxes’ outputs 1 & 2 same as chriscoady with outputs set the same too) I get no loss of audio. Perhaps it is only a problem with what comes from the stageboxes to the board?

I am also new to networking and Presonus as well, but I like to think I know something about networking (at least I thought I did) Any help on this would be appreciated. Thanks!