FaderPort 8 and FaderPort 16 General Discussion
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I just bought a new FaderPort 16 and I suspect I have been sold a previously used item. I wonder if I could ask a question of other FP 16 and 8 users to help me clear something up before approaching the retailer.

It is common on expensive equipment to seal the box with a manufacturer's seal, often circular, at the front edge of the box opening. My box came sealed with just a short strip of clear packing tape. I live in a remote part of Australia so I can't visit any city stores to verify what kind of seal should be on the box.

I would appreciate any feedback from someone who still has there original packaging. Did your Presonus come sealed with a manufacturer's seal or just clear packing tape?

Many thanks.

PS There is a whole bunch of other tell-tale signs that it is second hand but when I looked at the box again, the seal had me wondering?
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by philshelley on Mon Oct 18, 2021 8:56 am
Hi mate

Mine was definitely sealed with a piece of circular tape. Hope that helps
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by frasermartin on Mon Oct 18, 2021 5:56 pm
Thank you @philshelley, I suspected that might be the case. Appreciate you taking the time to reply. Off to do battle now with the retailer.
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by philshelley on Thu Oct 21, 2021 8:48 am
Best of luck!

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