I’m currently on my second unit (a replacement for the first that died), and the same thing just happened. Out of nowhere, no fader movement, no scribble strips, pretty much all it will do is play if you hit play. Did a factory reset, and now Universal Control firmware updates all continue to fail. Sucks, because I love working with it.
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Do you have a support request in?
From my vantage point in product management, I have not heard this to be a persistent issue in support. |
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