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Unable/impossible to restart FP16 for MCU mode (Cubase) since the last firmware update

Posted: Wed Jul 17, 2019 4:00 pm
by geoffreyjubault
Hello,

I updated the FP16 with the last firmware (3.1.0.53214). Since then, I am unable to restart the FP16.

I can choose Mode MCU (Cubase) but, I CAN'T choose the option "restart faderport" to enable it, the Select button below cannot select "Restart FaderPort".

Any help? Many thanks!

See the pictues (sorry I don't know why they are upside down...)



Image

Image

Re: Unable/impossible to restart FP16 for MCU mode (Cubase) since the last firmware update

Posted: Wed Jul 17, 2019 6:56 pm
by Bbd
You could try updating UC again.
Maybe the FW update didn't go well.

Try contacting Support. I'm sure you can get this fixed.

Re: Unable/impossible to restart FP16 for MCU mode (Cubase) since the last firmware update

Posted: Thu Jul 18, 2019 12:56 am
by geoffreyjubault
Thank you for your answer. But I updated AGAIN and the problem is still there. I tried factory default, it is the same thing too.

:cry: