Discuss the new PreSonus CS18Ai
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Now that we've been completely abandoned by PreSonus and left out to dry with bad firmware and overall project failure... where do we stand on the long term? CS18AI is not sold anymore by anyone, and those that own them are not selling them used. I can't find any references to replacement parts. When these faders eventually fail, which they will, does anyone have any ideas for refurbishing the controller?
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by Trucky on Sat Jul 09, 2022 3:46 pm
Hard to speculate with worldwide part and chip shortages everywhere.
Recommended that you contact PreSonus parts or submit a Support Ticket (see link below in my signature) for a more definitive answer.

PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software


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