Discuss the new PreSonus CS18Ai
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Hi,
yesterday i get my new Presonus AVB-Switch from Thomann...
And now??
The AVB connection wetween RM32ai and CS18ai works- with direct connection. The Headphone works on cs18ai, the Talkback may be a later Problem.....
If i put the Presonus AVB-Switch between them, there is no sound!!????

HÄLP!!!!!

thanks,


holgi

Holgi
Aurikel-39
Presonus RM32ai
Presonus CS18ai
Presonus SW5E AVB-Switch
Presonus Studio One 4
Apple MacMini
Aplle Powerbook 17"
iPad 12,3
.....
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by Trucky on Wed Oct 18, 2023 7:11 pm
Welcome to the Forum!

Please update your signature (see link in mine below) with your systems specs as that helps in responding to your questions.

Which PreSonus AVB switch did you get?

PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software


Windows 11 Pro 64-bit (23H2), Studio One 6.6 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206
Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32
User avatar
by holgerbarho on Thu Oct 19, 2023 6:18 am
Hi,
thank you!
I get the SW5E.

reg.
holgi

Holgi
Aurikel-39
Presonus RM32ai
Presonus CS18ai
Presonus SW5E AVB-Switch
Presonus Studio One 4
Apple MacMini
Aplle Powerbook 17"
iPad 12,3
.....
User avatar
by Trucky on Thu Oct 19, 2023 6:41 am
The SW5E works with the StudioLive Series III ecosystem products.

https://www.presonus.com/en-US/mixers/network-switches-%26-bridges/2779300103.html

PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software


Windows 11 Pro 64-bit (23H2), Studio One 6.6 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206
Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32
User avatar
by holgerbarho on Thu Oct 19, 2023 7:15 am
Thanks!
Seems to be a new Buck in the informationchain from Presonus.....
https://support.presonus.com/hc/en-us/articles/210194293-Supported-AVB-network-switches
The SW5E is in first position.......??
Which switch would Presonus like in between?
This is the second Switch i tryed.....
I only want to realize the network from the cs18ai manual....

reg.
holgi

Holgi
Aurikel-39
Presonus RM32ai
Presonus CS18ai
Presonus SW5E AVB-Switch
Presonus Studio One 4
Apple MacMini
Aplle Powerbook 17"
iPad 12,3
.....
User avatar
by Trucky on Thu Oct 19, 2023 11:44 am
Thanks for the link showing the SW5E has been tested and confirmed to work with the StudioLive AI for connection of mixers Over AI Stagebox Modes and Cascade RM Mix systems!

PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software


Windows 11 Pro 64-bit (23H2), Studio One 6.6 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206
Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32
User avatar
by holgerbarho on Thu Oct 19, 2023 12:48 pm
Hi,
yes, but it doesn´t work.....
So- where is the Problem??

Holgi
Aurikel-39
Presonus RM32ai
Presonus CS18ai
Presonus SW5E AVB-Switch
Presonus Studio One 4
Apple MacMini
Aplle Powerbook 17"
iPad 12,3
.....
User avatar
by Trucky on Thu Oct 19, 2023 3:00 pm
Sorry, I'm experienced with all the SIII products but don't have the RM32ai and CS18ai.
Please submit a Support Ticket (see link below in my signature) for this.

PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software


Windows 11 Pro 64-bit (23H2), Studio One 6.6 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206
Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32
User avatar
by holgerbarho on Fri Oct 20, 2023 10:35 am
...found some more Information.....
I´ve to make a Firmware update- ok...
The RM32ai was connecting to Presonus--> I´m up to date?
The Versionnumber is different to the Versionnumber at the Downloadsite...?
Updating via USB-Stick--> works
SC18ai is realy up to date...
Checking with direct Cable--> Sound
restart--/
Checking with SW5E --> No Sound
BUT
Starting direct wiered -works, than plugging into SW5E- WORKS!!
...about half an hour or one..
..then the microsleep begins- ||:Half a second of sound, half a second of silence:||..--> ∞
Contrary to Presonus' opinion, Cat5e Cable would be ok,- they are not!! Cat6!!
Georg Thiel von Thomann wusste das!- Danke Georg
It will be enough for a sound check, but it is not a solution!!

Holgi
Aurikel-39
Presonus RM32ai
Presonus CS18ai
Presonus SW5E AVB-Switch
Presonus Studio One 4
Apple MacMini
Aplle Powerbook 17"
iPad 12,3
.....
User avatar
by chrispatberg on Sun Mar 31, 2024 7:53 am
For everyone who is still searching for a solution, I figured out that you should not download the latest release of the SW5E Firmware. I'm now using the latest release* of the CS18AI and RM32AI firmware, but for the SW5E I'm using the v1.0.0.15447 release.
I've got the network settings on Dynamic for the RM32AI and the CS18AI.

Frimware versions:
  • SW5E: v1.0.0.15447
  • CS18AI: v18046
  • RM32AI: v16489

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