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Mic volume suddenly gets REALLY low

Posted: Wed Jun 20, 2018 4:43 pm
by xaricxaric
So, I've had this problem for a while, and suspect it is either caused by:

  • A firmware update
  • Some kind of interplay between Studio 192 and Studio One

The Problem

The mic is REALLY quiet. When recording audio in Studio One. As in, I crank the preDB up to 60, scream into the mic, and you can barely hear the audio recording.

Troubleshooting

I've tried 3 different mics, 5 different cables, and have switched between mic-1 and mic-2 ports. The same problem persists everywhere.

I've unplugged everything but Studio192.

Sometimes, when I turn my machine on, the mic works great. Then, for whatever reason, it goes into this funky state. Not sure how to resolve it.

Specs:

Windows 10, Intel i7 CPU, 16GB RAM.

I'm pulling my hair out on this. Any thoughts?

Re: Mic volume suddenly gets REALLY low

Posted: Thu Jun 21, 2018 1:48 am
by SwitchBack
Is that a condenser mic that needs phantom power?

Re: Mic volume suddenly gets REALLY low

Posted: Thu Jun 21, 2018 4:39 am
by xaricxaric
One of the mics that I've tested with is the ES-58-S. I borrowed a few more other non-condenser mics from musician friends, still to no avail.

Also forgot to mention: Plugged in a few electric guitars and also had no volume.

A kludgy hack is to turn on the compressor, and crank the gain up 100%, and then I get sound maybe upwards of 40%.

Re: Mic volume suddenly gets REALLY low

Posted: Thu Jul 12, 2018 1:46 am
by SwitchBack
Sounds like a preamp or power supply problem. I’d get in touch with PreSonus customer support to determine what steps to take next.

Re: Mic volume suddenly gets REALLY low

Posted: Thu Jul 12, 2018 10:22 am
by matthewgorman
Open a support ticket