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DP-88's losing preamp settings when turned off or when power goes out

Posted: Fri Apr 07, 2017 9:49 am
by robfischer1
I've searched for an answer to this, but have found nothing. The manual does not mention anything. Is this the intended behavior? I see no way of saving the state of the preamps on the DP-88's (I have two used in conjunction with a Studio 192).

When either the power goes out, or I turn off the DP-88's using the power button on the front panel, all preamp settings revert to default - preamp gain goes to zero, and phantom power state goes to off, regardless of where they were set when the power was on.

Any help will be appreciated!

Rob Fischer

Re: DP-88's losing preamp settings when turned off or when power goes out

Posted: Fri Apr 07, 2017 10:22 am
by jpettit
Is this connected to Studio One or stand alone application?

Re: DP-88's losing preamp settings when turned off or when power goes out

Posted: Fri Apr 07, 2017 11:00 am
by robfischer1
jpettit wroteIs this connected to Studio One or stand alone application?


This is using Pro Tools 12 on Windows..

Re: DP-88's losing preamp settings when turned off or when power goes out

Posted: Fri Apr 07, 2017 12:57 pm
by jpettit
robfischer1 wrote
jpettit wroteIs this connected to Studio One or stand alone application?


This is using Pro Tools 12 on Windows..

OK so by saving you mean last used as opposed to recall for a song?

Re: DP-88's losing preamp settings when turned off or when power goes out

Posted: Fri Apr 07, 2017 1:38 pm
by robfischer1
Yes, exactly. I set the pre-amp levels (and phantom power state) on the DP-88's front panels - I then record using these pre-amp levels into Pro Tools. Either the power goes out (as it has twice in the last month) or I turn off the DP-88's - when I power the DP-88's back on, all pre-amps are set to zero and all phanotm power states are set to "off". I know I can set the pre-amps up to be re-callable in Pro Tools (with the midi breakout setup on the DP-88's), but I have not set this up, (and honestly was hoping I would not have to) but if this is the only way to get this working, I'll do it. I just thought that the way DP-88's would work is to save whatever settings they had when powered off, not revert to zero. It seems like a design oversight.

Thanks for your help!

Re: DP-88's losing preamp settings when turned off or when power goes out

Posted: Fri Apr 07, 2017 2:30 pm
by PreSonuSupt2
I think you might have something wrong with your DP88. I tested mine by creating preamp levels and 48v in Surface and through both power cycling with the button and unplugging and replugging it came back up the same as I left it.

You'll want to submit a tech support ticket through your user account to get to the bottom of this.

Re: DP-88's losing preamp settings when turned off or when power goes out

Posted: Fri Apr 07, 2017 2:47 pm
by robfischer1
Ok - thank you for that information! I will do this.

Rob Fischer

Re: DP-88's losing preamp settings when turned off or when power goes out

Posted: Wed Jan 02, 2019 12:44 pm
by przemyslawbarbarski
Mine does that also, did you solve this problem somehow ?

Re: DP-88's losing preamp settings when turned off or when power goes out

Posted: Sun Mar 10, 2019 1:05 pm
by charlesdowns1
Same here, brand new unit too. We are 'kitting' this into a system we're designing, and losing preamp settings upon power off/loss is a major deal-breaker.

Also, having to turn it back on after a power-loss doesn't help either...... A simply flip-switch would have been much better.

Re: DP-88's losing preamp settings when turned off or when power goes out

Posted: Tue Aug 13, 2019 9:33 am
by langzhao
Hi Rob
Did you get a chance to figure out what exactly is happening?
I have tried dp88 with both studio 192 and quantum, mine saves settings fine on 192 but zeros out on quantum. Which is very weird.

LZ

robfischer1 wroteI've searched for an answer to this, but have found nothing. The manual does not mention anything. Is this the intended behavior? I see no way of saving the state of the preamps on the DP-88's (I have two used in conjunction with a Studio 192).

When either the power goes out, or I turn off the DP-88's using the power button on the front panel, all preamp settings revert to default - preamp gain goes to zero, and phantom power state goes to off, regardless of where they were set when the power was on.

Any help will be appreciated!

Rob Fischer

Re: DP-88's losing preamp settings when turned off or when power goes out

Posted: Tue Aug 13, 2019 9:33 am
by langzhao
Any body got a chance to resolve this issue at all?

Re: DP-88's losing preamp settings when turned off or when power goes out

Posted: Sun Nov 10, 2019 2:25 pm
by dlwhite66
I have the same issue on a brand new unit.