Discuss the new Studio 192 and Studio 192 Mobile here
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When do windows usb driver for 3 Studio 192, that there was no clicks during recording and playback? I am forced connect the Studio 192 to usb 2. I hope that someone is working on this problem.
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by matthewgorman on Thu Apr 14, 2016 2:43 pm
We would need to know more about your system to know where the problem is.

Matt

Lenovo ThinkServer TS140 Win 10 64bit, 8GB RAM, Intel Xeon
Lenovo Thinkpad E520, Windows 7 64bit, 8 GB RAM, Intel i5 Processor
StarTech EC13942 34mm Expresscard
S1Pro V2 , Melodyne Studio 4, Nomad Factory Studio Bundle, Waves , RM16, Studio 192, DP88, Faderport, Central Station Plus, Yamaha HS50 Monitors, Sceptre 6-8 Monitors, Temblor 10.
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by ramizgadzhialiev on Fri Apr 15, 2016 3:59 am
Are you saying that you are all working well on usb 3?
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by matthewgorman on Fri Apr 15, 2016 7:13 am
2 and 3

Matt

Lenovo ThinkServer TS140 Win 10 64bit, 8GB RAM, Intel Xeon
Lenovo Thinkpad E520, Windows 7 64bit, 8 GB RAM, Intel i5 Processor
StarTech EC13942 34mm Expresscard
S1Pro V2 , Melodyne Studio 4, Nomad Factory Studio Bundle, Waves , RM16, Studio 192, DP88, Faderport, Central Station Plus, Yamaha HS50 Monitors, Sceptre 6-8 Monitors, Temblor 10.
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by ramizgadzhialiev on Fri Apr 15, 2016 11:00 am
I work in Cubase 7.5 Windows 7 64
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by matthewgorman on Fri Apr 15, 2016 11:53 am
Windows 7 does not have native USB support, so it depends on 3rd party USB drivers. My laptop is Win 7 USB 2, and my desktop is Win 10 USB 3. I don't notice any performance issues between the platforms. On win 7, I would run it as USB2. I have a USB3 expresscard slot, and the 3rd party drivers are not ideal.

Another thing to note. Depending on the computer, even if you have a USB3 cluster on the motherboard, if you are running any usb 2 or even usb 1 devices on that same cluster, the entire cluster is limited to the slowest device connected. So if you have a HDD that is USB1 running next to a USB3 device, the USB buss speed is that of USB1.

Matt

Lenovo ThinkServer TS140 Win 10 64bit, 8GB RAM, Intel Xeon
Lenovo Thinkpad E520, Windows 7 64bit, 8 GB RAM, Intel i5 Processor
StarTech EC13942 34mm Expresscard
S1Pro V2 , Melodyne Studio 4, Nomad Factory Studio Bundle, Waves , RM16, Studio 192, DP88, Faderport, Central Station Plus, Yamaha HS50 Monitors, Sceptre 6-8 Monitors, Temblor 10.
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by ramizgadzhialiev on Fri May 27, 2016 7:40 am
So I bought windows 10. I put Cubase 8.5. I was hoping that all will work well was palpable. But soon the disappointment came back. There are rare stop the sound during playback. Even rarer are simply hover I for 1-3 seconds. Every day I look at the new version of the driver, but I understood that life is so good to them....
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by matthewgorman on Fri May 27, 2016 7:42 am
As said before, we need more details on your system, or I suggest opening a support ticket.

Matt

Lenovo ThinkServer TS140 Win 10 64bit, 8GB RAM, Intel Xeon
Lenovo Thinkpad E520, Windows 7 64bit, 8 GB RAM, Intel i5 Processor
StarTech EC13942 34mm Expresscard
S1Pro V2 , Melodyne Studio 4, Nomad Factory Studio Bundle, Waves , RM16, Studio 192, DP88, Faderport, Central Station Plus, Yamaha HS50 Monitors, Sceptre 6-8 Monitors, Temblor 10.
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by prock on Fri May 27, 2016 5:41 pm
You don't give many details so please list your complete PC specs to get the best assist. But as a thought maybe you can search for how to make sure Win 10 is not hibernating or shutting down your USB ports. Search "Win 10 USB power management" and "Win 10 power management" to figure out how to disable all power management that shuts down things like your hard drive and USB ports. I have my Win 10 set to just to turn off my screen after 30 minutes of non use. All other power management is disabled. These settings are typical for a PC used for audio purposes.

BTW... I don't have the Studio 192. I have the Studio 192 Mobile and, to date it works perfectly on my Win 10 system with CB 8.5.15. My 192 Mobile is connected to a USB 3.1 port but I tried it in a USB 3 and a USB 2 port too. No issues on any of them.

Regards 8-)

PRock Studio

OS: Windows 10 Pro, CPU: Intel Core i7 4700K, RAM: 32GB/DDR4/2800MHz, Graphics: 4GB GeForce GTX 960, Mobo: MSI Z170A Gaming Pro Carbon, AI: PreSonus Studio 192 Mobile, DAW: Cubase Pro (latest version), Other Hardware: PreSonus TubePre, PreSonus HP4, Studio Monitors: Mackie MR5

https://soundcloud.com/prockstudio
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by ramizgadzhialiev on Sat May 28, 2016 8:58 am
Windows 10 Pro 64 bit, Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, Asus Maximus VIII Hero, 32 Gb Kingston DDR4-2135 (1067 MHz), GeForce GTX 970, INTEL SSDSC2BX200G4
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by ramizgadzhialiev on Sat May 28, 2016 9:08 am
turn off the power usb banned of course. only allowed to display off
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by prock on Sat May 28, 2016 2:45 pm
OK... your PC specs are very good. The only other things I can suggest are to:

1) Check to make sure you have the latest drivers installed for your GTX 970.
2) Try connecting your screen monitor to a different type of graphics port that is supported by both your GTX 970 and your screen.
3) Try increasing the audio latency buffer size.

BTW... I have graphics driver 368.22 installed. I never install the 3D Vision Controller driver, the 3D Vision driver, or the HD audio driver. Of course, if you have games on your PC you will probably want to install these drivers.

Also, just noticed on the Cubase forum that someone reports that they are having much better performance after upgrading to the Win 10 build 1151. So make sure your PC has been updated. Of course this is not specific to the Studio 192 but... it cant hurt.

Hope one of these thoughts helps. If not, maybe a trouble ticket directly to PreSonus would be your best next step.

Good luck. ;)

If you ever do get this sorted out please share what you did. Thanks.

Regards 8-)

PRock Studio

OS: Windows 10 Pro, CPU: Intel Core i7 4700K, RAM: 32GB/DDR4/2800MHz, Graphics: 4GB GeForce GTX 960, Mobo: MSI Z170A Gaming Pro Carbon, AI: PreSonus Studio 192 Mobile, DAW: Cubase Pro (latest version), Other Hardware: PreSonus TubePre, PreSonus HP4, Studio Monitors: Mackie MR5

https://soundcloud.com/prockstudio
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by ramizgadzhialiev on Sat May 28, 2016 4:30 pm
I have Win 10 build 1511 and graphics driver 368.22. But i have GeForce Experience and all drivers ( 3D Visions, audiodriver...)
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by derylpresberry on Mon May 30, 2016 6:39 am
Why do I see this company name (Westbridge) when I hook up my presonus 192 into the usb port and I go to device manage? Also I found out the westbridge has no drivers installed, so wouldn't this mean I have a bad unit? : This is the company who makes westbrige= *http://www.cypress.com/search/psg/1342#/?_facetShow=ss_pclock_input_frequency_mhz_,ss_pinterfaces_supported,fs_pmin_operating_voltage_v_,fs_pmax_operating_voltage_v_,ss_ppackage,fs_pmin_operating_temp_c_,fs_pmax_operating_temp_c_,ss_pautomotive_qualified,fs_part_pric(

My Specs: Window 10, i5 4690k, 16gb ram...
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by DominicB on Tue May 31, 2016 2:10 pm
derylpresberry wroteWhy do I see this company name (Westbridge) when I hook up my presonus 192 into the usb port and I go to device manage? Also I found out the westbridge has no drivers installed, so wouldn't this mean I have a bad unit? : This is the company who makes westbrige= *http://www.cypress.com/search/psg/1342#/?_facetShow=ss_pclock_input_frequency_mhz_,ss_pinterfaces_supported,fs_pmin_operating_voltage_v_,fs_pmax_operating_voltage_v_,ss_ppackage,fs_pmin_operating_temp_c_,fs_pmax_operating_temp_c_,ss_pautomotive_qualified,fs_part_pric(

My Specs: Window 10, i5 4690k, 16gb ram...


Are you having issues with your Studio 192? Try the firmware update from the "Settings" menu of the UC Surface when your Studio 192 is connected.

QA and Support
Presonus Audio

Mac Mini | Core i5 2.3 Ghz | 4GB Ram | OSX 10.10 and 10.9
Mac Mini | Core 2 Duo 2.4GHz | 4 GB Ram | OSX 10.8 and 10.9
PC Tower | Core i5 | 4GB Ram | Win 7, Win 8.1 64bit
Mac Pro 1,2 | 8 Core Xeon | 16GB Ram | OSX 10.9

Interfaces: Presonus, RME Fireface, UA Apollo,
Controllers: AKAI LPK25, Novation Impulse 49, MPD24, Maschine Mikro, Nektar P49, Keystation Pro 88, Digi003(Midi Mode), Mackie MCU
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by ramizgadzhialiev on Mon Jun 06, 2016 4:16 am
I can assume that with the firmware update and the new UC Surface v1.5.1.38092 Studio 192 began to work better. Missing or almost disappeared sound loss and hangup. It is only yesterday. Look what will happen next. But it's nice that the work is progressing well on the optimization.
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by ramizgadzhialiev on Tue Jun 07, 2016 12:53 pm
Today, the 32 bit Cubase also has clicks
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by matthewgorman on Tue Jun 07, 2016 1:45 pm
ramizgadzhialiev wroteToday, the 32 bit Cubase also has clicks


What buffer size are you using?

Matt

Lenovo ThinkServer TS140 Win 10 64bit, 8GB RAM, Intel Xeon
Lenovo Thinkpad E520, Windows 7 64bit, 8 GB RAM, Intel i5 Processor
StarTech EC13942 34mm Expresscard
S1Pro V2 , Melodyne Studio 4, Nomad Factory Studio Bundle, Waves , RM16, Studio 192, DP88, Faderport, Central Station Plus, Yamaha HS50 Monitors, Sceptre 6-8 Monitors, Temblor 10.
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by ramizgadzhialiev on Wed Jun 08, 2016 12:52 pm
256
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by matthewgorman on Wed Jun 08, 2016 1:06 pm
That may be a bit low for 32bit

Matt

Lenovo ThinkServer TS140 Win 10 64bit, 8GB RAM, Intel Xeon
Lenovo Thinkpad E520, Windows 7 64bit, 8 GB RAM, Intel i5 Processor
StarTech EC13942 34mm Expresscard
S1Pro V2 , Melodyne Studio 4, Nomad Factory Studio Bundle, Waves , RM16, Studio 192, DP88, Faderport, Central Station Plus, Yamaha HS50 Monitors, Sceptre 6-8 Monitors, Temblor 10.

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