CS18 AI and Universal Control devices Intermittingly NOT communicating with RM32 AI
Posted: Fri Sep 24, 2021 8:30 pm
About 2-3 times a month, we're unable to connect to our RM32 AI, or all of the sudden, all of our devices and the CS18 AI lose connection to the RM32 AI. If we power cycle our system a few times, sometimes it'll reconnect and work fine. But sometimes power cycling doesn't fix the issue. Then the only way we can get the RM32 AI connected to our CS18 AI & devices again is when we physically plug a laptop, via a firewire/thunderbolt cable, into the RM32 AI and open up UniversalControl. Then the RM32 AI will use the laptop's IP and everything will reconnect.
One work around that we've discovered is attaching two wireless routers (AirPort Extreme and Linksys wireless routers) to the MOTU AVB Switch, that way if one isn't working then usually the other one usually is. But even then, we still have this issue about 1-2 times a month.
Is there a way for us to fix this and avoid this issue?
Attached below is a list of the equipment that we're using:
StudioLive RM32 AI (firmware version: 1.0.9244)
StudioLive CS18 AI (firmware version: 1.0.8591)
MOTU AVB Switch (firmware version: 1.1.0+667 & IP address: 192.168.1.111)
Linksys WRT54G ver 2 Wireless Router (firmware version: TBD & IP address: 192.168.1.1
Apple AirPort Extreme (firmware version: 7.9.1, IP address: 10.1.10.159 & LAN IP address: 10.0.1.1)
One work around that we've discovered is attaching two wireless routers (AirPort Extreme and Linksys wireless routers) to the MOTU AVB Switch, that way if one isn't working then usually the other one usually is. But even then, we still have this issue about 1-2 times a month.
Is there a way for us to fix this and avoid this issue?
Attached below is a list of the equipment that we're using:
StudioLive RM32 AI (firmware version: 1.0.9244)
StudioLive CS18 AI (firmware version: 1.0.8591)
MOTU AVB Switch (firmware version: 1.1.0+667 & IP address: 192.168.1.111)
Linksys WRT54G ver 2 Wireless Router (firmware version: TBD & IP address: 192.168.1.1
Apple AirPort Extreme (firmware version: 7.9.1, IP address: 10.1.10.159 & LAN IP address: 10.0.1.1)