StudioLive RM32Ai and RM16Ai Mixers & UC Surface with QMix Ai
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For the past few years I have been using my Presonus StudioLive 16R to record podcasts - individual mics on their own channel in Adobe Audition. Recently, for some reason the recordings have just been crap. Audition seems to lag when recording in Multitrack and then playing the file back is garbage. I switched to a different interface and everything is fine, so I deduced that it is the Presonus with the issue and not (necessarily) Audition. I am not sure why this is happening. I just updated to the most recent firmware 2.4.17466 and it is still happening.
Two full years of using this the same way and now it is a problem.

Any ideas?
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by wahlerstudios on Tue Feb 23, 2021 2:21 pm
This looks like you should ask Support for assistance. But you might check a few things before that. Is the option card fixed properly? Are the two FireWire ports ok? Cable and connectors are ok, especially the connection to the computer? Thanks for asking and welcome to the Forums. Your mixer is called RM16AI, by the way, not 16R (that's Series III).

https://my.presonus.com > Support > Create A Ticket (orange button)

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