Sensitivity of the level knob
Posted: Tue Nov 01, 2016 10:49 am
Hello,
I have iOne, AKG P220 (condenser) on the XLR input, phantom power ON. The level knob ('1') has to be turned *exactly* to just above 9 (if the entire range is 10) in order for the samples to be registered in the software. I tried the Studio, I tried Audacity. Any minute change in the knob position, and it either clips pretty much everything or is barely registering anything. That is to say that if I move it below 9 (say, to 8.5), the computer receives tiny samples, pretty much useless. So, essentially the knob acts like a switch, I can't really manage the level with it.
I did ask tech support about it, and they say it's normal, i.e. it was "designed to" do that. A tech in a local store, however, swears that this is not normal for audio interfaces and suggests that the preamp is faulty. I am not proficient enough in electronics to have an opinion of my own, sadly.
The question I have for you folks, does your iOne do the same? I wish I had another iOne, known to be working properly, to compare. Asking you is the next best thing, I suppose.
Can you help please?
Thank you.
I have iOne, AKG P220 (condenser) on the XLR input, phantom power ON. The level knob ('1') has to be turned *exactly* to just above 9 (if the entire range is 10) in order for the samples to be registered in the software. I tried the Studio, I tried Audacity. Any minute change in the knob position, and it either clips pretty much everything or is barely registering anything. That is to say that if I move it below 9 (say, to 8.5), the computer receives tiny samples, pretty much useless. So, essentially the knob acts like a switch, I can't really manage the level with it.
I did ask tech support about it, and they say it's normal, i.e. it was "designed to" do that. A tech in a local store, however, swears that this is not normal for audio interfaces and suggests that the preamp is faulty. I am not proficient enough in electronics to have an opinion of my own, sadly.
The question I have for you folks, does your iOne do the same? I wish I had another iOne, known to be working properly, to compare. Asking you is the next best thing, I suppose.
Can you help please?
Thank you.