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I own the Studio Live 32 ch AI Mixer
On start up it will freeze. I reboot it and after a few reboots it runs perfectly.
Any suggestions on how to fix this?
Thx
Bill
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by wahlerstudios on Tue Sep 08, 2020 6:55 am
You have two options:

1) Log a support ticket
https://my.presonus.com > Support > Create A Ticket (orange button)

2) Ask in the Facebook group "Presonus StudioLive Mixer Users"
https://www.facebook.com/groups/236075319847351

Contacting Support seems to be the best option.

;-)

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by SwitchBack on Tue Sep 08, 2020 10:53 am
Your mixer may be suffering from an incomplete firmware install or corrupted user settings.

One option is to do a firmware recovery, which will reset the mixer to factory defaults. Note that this will clear out your user settings too, so read the article well.

Also take note of the warning to use a good quality usb drive for your firmware updates. You do not want to take risks there.

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