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I wish to change my username. I go to update my profile and the username is grey and unchangeable. Everything else can be changed. How do I do this.
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by Skip Jones on Fri Jan 18, 2019 10:30 pm
Username cannot be changed by the user as it is linked to your account.

Please open a support ticket or send me a PM and I can assist.


Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.

Windows 10 X 64 : AMD Phenom II X 4 945, ATI Radeon 5450 / 512 RAM - 8GB RAM / 1T SATA, Mac Mini (Late 2014), Faderport and Faderport 8, Yamaha S-08 Synth, Fishman TriplePlay Guitar MIDI, Logidy Controller, assorted PreSonus Gear
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by Travelor on Mon Apr 01, 2019 10:43 am
Hey Skip,
I sent you a request and you responded quite quickly!! I appreciate your help in getting my UserName changed!!

Definitely appreciate an Admin who is responsive:
Multi-Thumbs Up to You!!!


Excuse Me: Is this where I brag???
Travelor's - :punk: Home Studio - Setup :shock:
Alienware Area-51m - Intel(R) Core(TM) i9-9900K CPU - 32GB RAM - NVIDIA GeForce RTX 2070
Razer Chrome and Mamba
Audio Interface: PreSonus Studio 192 (USB3) Using UC 3.0
Audio Monitors: Paired - PreSonus Eris E8
Primary Recording - Mixing: PH Reason v10 -
Secondary Recording: NI Maschine & StudioOne 4 Artist
Komplete Kontrol 61MK2
Nektar Panorama P6
Yamaha MX88 Ivo-Ebo
Line6 JTV-89F - Ruby
Strat MIM Tex-Mex - Hazel
Strat MIJ HSS - Creamy

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