I purchased all of the sound files and downloaded them. When I look at the "Sounds" menu, all of the instruments have a check next to them, but when I go to add more instruments, some of the instruments are greyed out, and only play a piano sound, as if the sound files aren't there. There's also a cloud icon next to them in the "Score Setup" menu. How do I fix this?
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Have you contacted PreSonus support?
If you bought the whole collection of sounds (which is a pretty amazing deal compared to the regular sounds on Mac/Win or the very expensive sounds on other notation apps) I would re-try the "Download All" option and see what happens. A complete closure of all apps and a restart (full shutdown) has never hurt, either. I teach in a 1:1 school, and these days, we'll be working with an iPad that hasn't been fully shut down for months and we'll get frustrated when we decide we have to restart. Then I think back to my PocketPC, which I loved, and remember how I had to restart that devices several times a day due to program memory leaks. |
It's better to have some backups before going for any changes in a device that help's a lot of issues with data loss.
Just a casual reminder. |
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