Discuss Notion Music Composition Software here.
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When I start Notion and it asks if I want to download and install the latest update, I click on Yes and nothing happens. Clicking on Help/About shows I still have build 427.

Hobbyist
Windows 10
VSL - VE Pro 7, VI Pro, MIR Pro, MIRx
VSL - VI Symphonic Cube Full, SpecEds 1-4 and PLUS
VSL - SY Strings Pro, SYzd Woodwinds, Solo Strings, SpecEds 1-4 and PLUS
Cubase 9.5, Dorico 3.5
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by ChrisS23 on Wed May 24, 2017 4:17 pm
Can you make a support ticket via your account at my.presonus.com, and be sure to add your location to the ticket - that way we can identify any local servers that may not be behaving...
Thanks,
Chris

Product Manager - Notion
PreSonus Audio Electronics, Inc.
http://www.presonus.com/products/notation-software
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by brucepearson on Wed May 24, 2017 4:21 pm
Unfortunately, the update does not open a progress bar or other indication it is updating until the process is complete at which point it offers to restart.

So, how are you doing with this?

bp

==================================
Elitebook 8570w 24GB Ram, Windows 7
Fantom external 1TB
Cakewalk Sonar X3
PreSonus Notion 6
PreSonus Studio One
VSL SE Vol 1 complete
IK Miroslav Philharmonic Ver. 1
Novation 61SL Keyboard
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by johnnewberry on Wed May 24, 2017 5:45 pm
DaddyO wrote I click on Yes and nothing happens. Clicking on Help/About shows I still have build 427.

If you haven't already done so, download the newest Update Notion 6.2.439 from your my.presonus.com account from the -MyProducts- page.

As mentioned above, the Notion auto-update notification software doesn't display an web download "progression bar". A gauge of the amount completed. So if an update is initiated it may take a while without the User seeing anything happening for a many minutes.

,Newberry

:arrow:
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by DaddyO on Wed May 24, 2017 8:27 pm
As of this evening Notion still shows build 427. I will download from My Presonus and see if that works.

Thanks.

Hobbyist
Windows 10
VSL - VE Pro 7, VI Pro, MIR Pro, MIRx
VSL - VI Symphonic Cube Full, SpecEds 1-4 and PLUS
VSL - SY Strings Pro, SYzd Woodwinds, Solo Strings, SpecEds 1-4 and PLUS
Cubase 9.5, Dorico 3.5
User avatar
by DaddyO on Thu May 25, 2017 7:06 am
Download and installation worked on the third try. I think the trouble might have been with my internet provider.

Thanks all.

Hobbyist
Windows 10
VSL - VE Pro 7, VI Pro, MIR Pro, MIRx
VSL - VI Symphonic Cube Full, SpecEds 1-4 and PLUS
VSL - SY Strings Pro, SYzd Woodwinds, Solo Strings, SpecEds 1-4 and PLUS
Cubase 9.5, Dorico 3.5
User avatar
by brucepearson on Thu May 25, 2017 10:08 am
Good to hear!

==================================
Elitebook 8570w 24GB Ram, Windows 7
Fantom external 1TB
Cakewalk Sonar X3
PreSonus Notion 6
PreSonus Studio One
VSL SE Vol 1 complete
IK Miroslav Philharmonic Ver. 1
Novation 61SL Keyboard
User avatar
by Skip Jones on Thu May 25, 2017 2:01 pm
I have submitted a feature request for some kind of progress bar or indication that Notion is indeed updating. -----> https://answers.presonus.com/17393/noti ... e-progress

Vote it up!

Skip

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.


Windows 10 X 64 : AMD Phenom II X 4 945, ATI Radeon 5450 / 512 RAM - 8GB RAM / 1T SATA, Mac Mini (Late 2014), Faderport and Faderport 8, Yamaha S-08 Synth, Fishman TriplePlay Guitar MIDI, Logidy Controller, assorted PreSonus Gear

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