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Audiobox 44VSL cracking and distortion

Posted: Fri Feb 05, 2021 5:43 pm
by breearbor
I'm not sure if this problem is due to the interface or some other issue.

When recording through my Audiobox, I can only use it for a few minutes before the sound starts getting distorted/glitchy, almost like it's being run through a bitcrusher. Sounds similar to what happens with CPU overload problems, but when I monitor the CPU load it's at a reasonable level.

Recording in Ableton but the same issue happens in other programs. I can increase the buffer size but the issue still happens. If I turn the audio engine off and on again, the issue is resolved, but then will happen again a few minutes later.

I do have an older iMac with not great specs. But again the CPU load doesn't seem to be the actual issue.

I did find someone with a somewhat similar problem on another forum and the solution for them had something to do with the USB ports on their system? But I didn't quite understand it.

I don't have great technical knowledge so forgive me if I'm a dumbass, but I'm at a loss for what to do. I've reinstalled the drivers plenty of times.

Re: Audiobox 44VSL cracking and distortion

Posted: Mon Aug 16, 2021 11:15 am
by gadget69
I know this is an old post but on the off chance someone is having a similar issue there are a few things that cause these issues. First thing is overtaxed computer. Asking too much of a computer doing digital recording will cause dropouts which will sound like static/distortion etc. Presonus posts a MINIMUM specification processor and ram spec. These are MINIMUM and if your trying to do this with less than 8 gigs of ram your going to have issues. Not all cables are the same... a cheap cable can cause nothing but trouble. Not all USB audio ports are equal. If you cannot find a "primary USB port ..usually a powered hub will circumvent these issues. I always keep one or two on hand as there have been numerous solutions that were the result of these devices. and finally a clean install and maximizing the computer for digital audio is always a great beginning, and keep the recording computer OFF the internet!

Re: Audiobox 44VSL cracking and distortion

Posted: Mon Aug 16, 2021 2:17 pm
by cristofe
Well hi there Gary! :mrgreen:

Re: Audiobox 44VSL cracking and distortion

Posted: Mon Aug 16, 2021 2:23 pm
by gadget69
Yo! Brother Cristofe!

Re: Audiobox 44VSL cracking and distortion

Posted: Tue Aug 17, 2021 1:15 pm
by cristofe
:mrgreen: :mrgreen: :mrgreen: