Today , I received my brand new USB 96 and registered the product online. Once the registration was successful, I was shown the screen where I could download Studio one Artist. My internet connection got disconnected , before I could download that.
Later in the day, when I logged into mypresonus website, Studio one Artist is no longer available for download. So, I tried to re-register the product. but I got the message that the product is already registered(which is correct because I had already done it). Now, I want to know how I can go back to the screen where I can download Studio one Artist. Can you please help? The screen was also showing discounts for studio one professional licenses. I am unable to see that either. |
After registering, the download should be available in your My.PreSonus account.
If not, please submit a Support Ticket (see link below in my signature).
PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software Windows 11 Pro 64-bit (23H2), Studio One 6.6 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206 Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32 |
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