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PreSonus AudioBox USB 96 disappeared (after Win update)

AudioBox USB, AudioBox Stereo and AudioBox Studio
Music Creation Suite (PS-49 Keyboard, Studio One, Notion, Nimbit, XLR cable, M7 Mic, Headphones and USB 2.0 Hub)
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This has happened to me a number of times on my non-DAW machine. Usually after a Windows update.

Typically I just reinstall the drivers and Universal Control app and the device shows up. Not this time. The device does not show up in Device Manager. I've tried to unplug the USB cable and re-plug it in to no avail. NOTE: If I have my headphones plugged in and on an unplug and plug back in I'm given an audible 'pop' in the phones (like when you plug in a guitar to powered on amp).

Current Win 10 Pro is 21H1 build 19043.1165.

When I open up Universal Control all I see is:
8-14-2021 1-58-55 PM.png


When I check for updates I'm told I am up to date.

Any ideas on what I can try to restore the device?
My name is Ed but I Am still bapu (most everywhere else) after all these years.

Studio One Pro 5 (up to date rev), Reaper 6, Sapmlitude X5, Mixcraft 8, Pro Tools 2020 Perpetual, Cakewalk By Bandlab, Mixbus32C, Digital Performer 10, Logic X, Reason 11, Acid Pro 9

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Windows 10 Pro 64 bit, Mac Catalina
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by cristofe on Mon Aug 16, 2021 1:50 pm
Did you attempt a full, clean uninstall/re-install? Or did you just re-install the drivers again?
If you didn't, that might do the trick. See this page:

https://support.presonus.com/hc/en-us/articles/210044673-AudioBox-USB-Uninstall-and-reinstall-drivers-for-Windows-8-or-Windows-10
https://soundcloud.com/cristofe-chabot/sets/main

PC'S: HP XW6000 Dual 3.2GHz Intel Xeon, 8GB RAM WinXP SP2 HP 6005 Pro AMD Athalon X2 B24 3.0Ghz, 4GB RAM Win8 Pro Dell Latitude E6410 Laptop Intel i5 2.67Ghz 8GB RAM Win7 Pro x64 Audio Interfaces: Terratec EWS88MT PCI (2), Audiobox 1818VSL USB & Firestudio 26x26 Firewire, Line 6 PodXT, Roland GS-10, NI Rig Kontrol 3

Monitors: Yamaha HS50M's DAW: S1 3.2.1 Pro

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