AudioBox USB, AudioBox Stereo and AudioBox Studio
Music Creation Suite (PS-49 Keyboard, Studio One, Notion, Nimbit, XLR cable, M7 Mic, Headphones and USB 2.0 Hub)
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Hello everyone, so I've used my AudioBox as my main audio source for probably the past 7 years and only started to get this problem recently(within the past year). When I turn my PC on with the AudioBox connected and I load a YouTube video or a twitch stream I get no audio and the frame rate is like 1 frame per 2 seconds. If I load one of my video games, I also get no audio and massive frame rate drops as well. I can quickly resolve the issued by unplugging and plugging it back in but doing that every day risks breaking the USB connection. Has anyone else heard of this issue?
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by Trucky on Sun Jul 18, 2021 8:09 am

Please add your specs to your SIGNATURE.
Download the STUDIO ONE 5 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.


Windows 11 Pro 64-bit (21H2), Studio One 5.4 Pro | Notion 6.8.1 | Universal Control v3.6.0.66460
Dell Inspiron 17 5770 (Intel Core i7-8550U 1.8 GHz, 4GB AMD Radeon 530 Graphics, 16GB RAM, Samsung 860 EVO 2TB SSD
Series III 32 v2.5.17953, Revelator io24 v1.13

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