Hello everyone, so I've used my AudioBox as my main audio source for probably the past 7 years and only started to get this problem recently(within the past year). When I turn my PC on with the AudioBox connected and I load a YouTube video or a twitch stream I get no audio and the frame rate is like 1 frame per 2 seconds. If I load one of my video games, I also get no audio and massive frame rate drops as well. I can quickly resolve the issued by unplugging and plugging it back in but doing that every day risks breaking the USB connection. Has anyone else heard of this issue?
Here's one thing to try if you're running Windows:
Download the STUDIO ONE 5 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.
Windows 11 Pro 64-bit (21H2), Studio One 5.4 Pro | Notion 6.8.1 | Universal Control v220.127.116.11460
Dell Inspiron 17 5770 (Intel Core i7-8550U 1.8 GHz, 4GB AMD Radeon 530 Graphics, 16GB RAM, Samsung 860 EVO 2TB SSD
Series III 32 v2.5.17953, Revelator io24 v1.13
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