AudioBox USB, AudioBox Stereo and AudioBox Studio
Music Creation Suite (PS-49 Keyboard, Studio One, Notion, Nimbit, XLR cable, M7 Mic, Headphones and USB 2.0 Hub)
Music Creation Suite (PS-49 Keyboard, Studio One, Notion, Nimbit, XLR cable, M7 Mic, Headphones and USB 2.0 Hub)
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Hello everyone, so I've used my AudioBox as my main audio source for probably the past 7 years and only started to get this problem recently(within the past year). When I turn my PC on with the AudioBox connected and I load a YouTube video or a twitch stream I get no audio and the frame rate is like 1 frame per 2 seconds. If I load one of my video games, I also get no audio and massive frame rate drops as well. I can quickly resolve the issued by unplugging and plugging it back in but doing that every day risks breaking the USB connection. Has anyone else heard of this issue?
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Here's one thing to try if you're running Windows:
https://www.sweetwater.com/sweetcare/articles/how-to-disable-exclusive-mode-in-windows-sound-settings/
PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software Windows 11 Pro 64-bit (23H2), Studio One 6.6 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206 Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32 |
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