I have bought Audiobox 96 usb and trying to connect with my Windows 7 laptop.
This is what I did,
1) Registered my Audio box 96 usb in my.presonus.com and downloaded universal control
2) I installed Universal control
3) After installing Universal control I plugged in my Audiobox
4) My laptop makes beep sound to confirm plugging in USB port
But Universal control doesn’t recognize my audio box and showed nothing in it. But Audio box is working fine, I plugged in my keyboard at front and hooked in head phone at back of Audiobox while it is powered by laptop. To my surprise it is working
But still Universal control not recognizing my audiobox 96 usb so do my laptop. It seems I am missing something.
My device manager recognize my audiobox but, yellow symbol along with it
Please help me to resolve it.
Instruct me step by step procedure
Check this out:
Download the STUDIO ONE 5 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.
Windows 10 Pro 64-bit (20H2), Studio One 5.1.1 Pro | Notion 6.8 | Universal Control v22.214.171.124835
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StudioLive Series III 32 v2.4.17466
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