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Universal Control drivers break other USB devices

Posted: Fri Feb 01, 2019 1:50 pm
by paulsaldanha
Hi,

I purchased an AudioBox USB 96 and have successfully attached it to my Surface Pro 4 (Win 10). I get sound and everything. Unfortunately the Universal Control driver caves my usb MS keyboard and my usb Logitech unifying mouse. In device manager, both USB devices show an issue. When I uninstall Universal driver and reboot the PC, the USB devices go back to working. Done this a couple of times so I can confidently say it is a driver conflict issue but I don't know why. In the old days there were IRQ settings that I could fiddle with but USB made that all go away. Any ideas?

Somebody else posted this same issue in 2016 but there are no replies so I am hoping for better luck.

Re: Universal Control drivers break other USB devices

Posted: Mon Feb 04, 2019 9:33 pm
by Trucky
Please submit a Support Ticket (see link below) for this.