AudioBox USB, AudioBox Stereo and AudioBox Studio
Music Creation Suite (PS-49 Keyboard, Studio One, Notion, Nimbit, XLR cable, M7 Mic, Headphones and USB 2.0 Hub)
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Hi,

I purchased an AudioBox USB 96 and have successfully attached it to my Surface Pro 4 (Win 10). I get sound and everything. Unfortunately the Universal Control driver caves my usb MS keyboard and my usb Logitech unifying mouse. In device manager, both USB devices show an issue. When I uninstall Universal driver and reboot the PC, the USB devices go back to working. Done this a couple of times so I can confidently say it is a driver conflict issue but I don't know why. In the old days there were IRQ settings that I could fiddle with but USB made that all go away. Any ideas?

Somebody else posted this same issue in 2016 but there are no replies so I am hoping for better luck.
User avatar
by Trucky on Mon Feb 04, 2019 9:33 pm
Please submit a Support Ticket (see link below) for this.

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.


Windows 10 Pro 64-bit (v1809: Build 17763.253), Studio One 4.1.3 Pro | Notion 6.5 | Universal Control v2.10.0.50756
Dell Inspiron 17 5770 (Intel Core i7-8550U 1.8 GHz, 4GB AMD Radeon 530 Graphics, 16GB RAM, Samsung 850 EVO 1TB SSD
StudioLive Series III 32 v1.10.15552

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