AudioBox USB, AudioBox Stereo and AudioBox Studio
Music Creation Suite (PS-49 Keyboard, Studio One, Notion, Nimbit, XLR cable, M7 Mic, Headphones and USB 2.0 Hub)
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So I have tried many ways installing this box on my windows 7 SP1 with update.
I have read articles and everything related on the forum.
If I install the latest driver I don't even get asked to plug the thing in.
Just spent dollars on this package that won't work!!
I have uninstalled and installed numerous times.

Fed up now.
Don't have usb3 ports, followed instructions, disabled antivirus and all the things they talk about.

I need help or I'll just smash this box and cut my losses and buy something that works.

Common tech help me out here.
User avatar
by Trucky on Wed Jun 20, 2018 11:28 pm
Have you submitted a request for a "Support Ticket" (see below) yet?

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.


Windows 10 (1809) Pro 64-bit, Intel Core i7-8550U 1.8 GHz, 4GB AMD Radeon 530 Graphics (1920x1080), 16GB RAM, Samsung 850 EVO 1TB SSD
Studio One 4.1.1 Pro | Notion 6.4 | Series III 32 v1.9.14636 I Universal Control 2.9.2.49805

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