Presonus seems to have created a catch-22 situation here. They have discontinued the control panel software that was previously required for the Audiobox 1818VSL. As I understand things, I should be able to install Universal Control. And once installed, I am supposed to be able to click on the audio interface picture to launch the mixer window.
I completely uninstalled the Control Panel 1.3 and the device driver. I installed the Universal Control 2.1 and the device driver. It immediately required an upgrade to the 1818 firmware, which I did. That all looks normal and the interface works correctly with my DAWs. But I cannot open the mixer window.
The Universal Control page seems normal, but it does not respond to any mouse clicks to launch the mixer. Any ideas?
This is Windows 10.
You cannot use Universal Control and also use the control panel software with Windows. You must choose one or the other. The control panel software still works, but it requires you to regress the firmware to an earlier version.
I don't think there are any plans to fix this, as Presonus considers that a working solution.
I did use the Control Panel with Windows 10 without any significant problems. However, I was not comfortable being on a dead end software path so I sold my 1818VSL and bought a Focusrite Scarlett Gen2. Mostly I was just irritated that Presonus seemed evasive about this situation.. If they would have explained their position clearly, I probably would have kept using the product.
Users browsing this forum: No registered users and 1 guest