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No output working

Posted: Fri Feb 23, 2018 3:47 pm
by florian2
Hi, I just got a 26x26 and all input are working fine put I can't get any output to work... I'm using windows 7. at first, main out was working but on mono(same signal left and right), so I try to install other driver and since then no more ouput at all, even in mono and I can't get back to the previous driver without having the boarf not recognized at all by my laptop... It seems from what I understand is that it's link to the console mixer not showing on Uc greater than 1.2.1. The problem is that only 1.2.2 and above seems to be availabe on the presonus download page... How can I get older drivers? maybe someone no a way to get my ouptut to work?

Re: No output working

Posted: Sat Feb 24, 2018 3:34 am
by florian2
By installing older driver found on this forum i was able to make the 26x26 to display a freezing console... but I gather some information about the firmware inside my 26x26:

firmware 31 7 0 0
fpga -554970615
FS universdal 1.0
Driver version 3.5.5.10705


Does those value tell somethingto someone?
It seems to me that's the board was never updated at all so it's impossible for it to communicate with windows 7... does someone know a way to update it ?

Re: No output working

Posted: Sat Feb 24, 2018 6:40 am
by klypeman
You said that your Windows 7 Laptop has Firewire ? What kind of Firewire ? 4 pin or 6 pin or 9 pin ?
That the card isn't updated don't mean that it won't communicate with Win 7.

Re: No output working

Posted: Sat Feb 24, 2018 6:47 am
by klypeman
Have you been on this page to download the right driver ?
: https://www.presonus.com/products/FireStudio/downloads

Re: No output working

Posted: Sat Feb 24, 2018 10:28 am
by florian2
I have a thinkpad w530 with an external pci card (TI chipset on legacy driver ), fire studio mobile is working on it with no problem. Yes I allready went on the download page and try the recomanded driver same result, Input are working perfectly but not the outputs.

Re: No output working

Posted: Sat Feb 24, 2018 10:32 am
by florian2
It seems to be really a firmware issue has I try on a different computer and have the same result. the console mixer freeze when Uc start. if I turn on/off the 26x26 the console unfreeze but no output are working only the input.

Re: No output working

Posted: Sat Feb 24, 2018 12:59 pm
by klypeman
I have no Win 7 PC anymore so am not able to help out anymore that these two things, sorry.
If anybody has a solution for this, please help Florian2 out.
Still you haven't told me what Firewire input you have 400/800 or 4 pin and that could be a factor too. ;)

Re: No output working

Posted: Sat Feb 24, 2018 4:04 pm
by florian2
Not sure witch firewire it is , it's the same shape of the one on the fire studio... thanks for your help I will try to find a windows Xp to test my theory I have a license but can't stupidly find the dvd back...
I can still use it but I wanted to do more Hybrid stuff by taking advantage of the many outputs... Guess I need to lower my idea by using only the four ones of my studio mobile... Or to get another device...

Re: No output working

Posted: Sat Feb 24, 2018 6:42 pm
by klypeman
That's a 400. ;)