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FSP syncs but won't show up in UC

Posted: Sun Mar 22, 2020 10:41 am
by Reisejoker
My Firestudio Project syncs (blue light) and i can work with it in Studio One.
But it doesn't show up in UC (newest version).
"Show all" Tab in UC is greyed out.
My problem: On the headphones output i can't mute the direct monitoring sound, so i have double signal, direct and from DAW.

Windows7 x64 system

Would be glad, if someone could help me with this issue.
Regards,
Bernhard

Re: FSP syncs but won't show up in UC

Posted: Sun Mar 22, 2020 11:32 am
by cristofe
Have you attempted a proper clean uninstall/re-install to an earlier version of UC....as in the last version that your FSP worked properly with?

https://support.presonus.com/hc/en-us/articles/210047143-How-do-I-Uninstall-Reinstall-my-device-drivers-for-the-StudioLive-in-Microsoft-Windows-

Re: FSP syncs but won't show up in UC

Posted: Sun Mar 22, 2020 2:30 pm
by Reisejoker
Thank you man, saved my day.
I had two mistakes:
- no cleaned up uninstall
- inappropriate UC version for my old Firestudio Project device
(newest version is not automatically the right one)

All the best (especially these days)
Bernhard