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SOLVED - FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Sun Sep 11, 2016 3:38 pm
by WaterlooSunset
Any thoughts on how to get this to show up properly in S1 vs, with proper interfaces/names and get my (Z)ero Back before i enter a ticket or something?. Current installed UC is 1.7.4.

UC says i am using driver version 4.2.1.46437 5773.
2.6.5 says Firestudio with the correct pic of a FS Mobile with Z next to it.
Outputs - Main L, Main R,P hones L, Phones R, S/PDIF L, and S/PDIF R
Inputs - Mic 1, Mic2, Line 3,Line 4,Line 5,Line 6,Line 7,Line 8, S/PDIF L, and S/PDIF R
I get the little Z

3.3.1 Shows a Firestudio? (8 XLR inputs in front). NO Z anymore
Outputs -Firestudio.....DAW1, Firestudio.....DAW2, Firestudio.....DAW3, Firestudio.....DAW4, Firestudio.....DAW5, Firestudio.....DAW6
Inputs - Mic 1, Mic2, Line 3,Line 4,Line 5,Line 6,Line 7,Line 8, S/PDIF L, and S/PDIF R
No little Z in CUE MiX.

I am not use when this changed, but is was somewhat recent, Since UC 1.74 is in one directory, the driver is shared so it must be in the 3.x.x somewhere..

Re: FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Mon Sep 19, 2016 7:55 pm
by jpettit
Why don't you upgrade to 1.8.1 first and see if you still have the problem.

Re: FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Tue Sep 20, 2016 7:05 am
by WaterlooSunset
I thought about that but did not see that version listed under the FSM. I just tried it. Didn't change anything. 1.8 didn't appear to have the driver for the FSM.
S1 2.6.5/64 shows Z and proper inputs/outputs and graphic, 3.1.1 doesn't. Maybe it changed a while ago and i didnt notice it. I am going to go back some versions of UC to see.

Re: FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Tue Sep 20, 2016 7:16 am
by matthewgorman
1.8.1 is not the driver for the FSM. The last version of UC that supports the firewire 400 devices is UC 1.7.4.

Re: FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Tue Sep 20, 2016 11:38 am
by WaterlooSunset
Tried 1.7.2. Same deal, no Z. Maybe someone with a FSM and 3.x.x anything can chime in and see if there inputs/outputs look normal and Z is working.

Re: FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Wed Nov 30, 2016 6:16 am
by WaterlooSunset
BUMP. :-)
Someone has to have a FS Mobile :-)?
As Roger Daltry sang one time "I'm going Mobile"

Re: FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Wed Nov 30, 2016 11:51 am
by matthewgorman
Not clear to me on any of your previous posts. You do have outputs designated as cue mixes?

Re: FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Wed Nov 30, 2016 3:33 pm
by WaterlooSunset
Thank for the reply.
Yes to CUE.
I just wanted someone with the FSM to chime in if they have a Z anymore. Also the graphic changed, i believe there used to be a z on the start page.

Re: FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Wed Nov 30, 2016 3:40 pm
by matthewgorman
You are correct about the start page. I just gave my FST to a friend, so I can't check here.

Re: FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Sun Feb 26, 2017 7:51 am
by WaterlooSunset
Bump
Apparently :-)
1) No one uses these little boxes
or
2) The do use them but never come on the forum
or
3) Whats a "Z".......

All in jest, still curious..

Re: FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Fri Mar 24, 2017 11:56 am
by Wally
If your still haunted by this question:

I have UC version 4.2.0.39752 5742
StudioOne Pro Version 3.3.4
FireStudio Mobile
MacBook Pro (late 2011 - Running El Capitan)

In UC I see the proper icon for FSM. I do not see the Z in, on or near the icon. I also do not see it in the virtual mixer. Not sure I ever did in any previous versions either.

In StudioOne Pro the proper icon is shown for the FSM. The Z is shown under it. The Z also shows up in the Mixer as expected.

Hope this helps.

Wally

Re: FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Sat Mar 25, 2017 8:30 am
by WaterlooSunset
Thanks Wally. I still want to get to the bottom of this.
So what I see is this.
The correct image in UC.
I see Firestudio inside of S1 with no option for FSM, no Z on Mixer as well. I used to have the z.
http://imgur.com/r9x4g5f
http://imgur.com/5SUrrPj

Re: FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Sun Mar 26, 2017 12:20 pm
by Wally
It could be a Windows bug or Software Version Problem.
We are using different OS's and Software versions, so it's hard for me to test anything else.
If you have not done so, I would update SO to 3.3.4. If the problem is still there, tech support may be the answer.

Just curious, can you still record and send the mix back to the FSM?

I have a weird issue with my FSM where the meters on the SPDIF In will spike randomly for no reason. I don't even use that input. It has always done that, and it does not affect how I use the unit, so I ignore it.

Good luck!!
Wally

Re: FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Sun Mar 26, 2017 3:49 pm
by WaterlooSunset
Everything appears to work right. I have the Behringer MONITOR2USB in the middle now. which is where my headphones plug in and not the FSM. Its a great little box for 100$ (bought at Sweetwaters Gearfest)

It been this way since V 3 I am thinking. I have used every incremental update except the latest one.
I installed 1 then 2 versions back of UC in different directories, manually deleted everything in case. Tried Different versions of S1 V3.

I am building a new system withing a year. Want a 1TB SSD as C: primary and on and on...
I may switch out audio interfaces as well.

Thanks for chiming in. Can you post a screen shot of the FSM graphic on the S1 start page for evidence when i open a ticket

PS: Off topic slightly but I too believe there are issues with templates between versions. I am tired of redoing my templates so I am no longer upgrading unless its a knock out of an update. This is the first time i have not stayed current.

Re: FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Tue Mar 28, 2017 6:27 pm
by Wally
When I first replied I had to get my FSM off the shelf and hook it up. Mainly using my SL24. So when I did my tests for you the FSM was the only thing connected to my Mac. Anyway I decided to Daisy Chain the 2 devices and I now get exactly as you do. Generic Icon on S1 Home Page and no Z. No Z on the Console either.

According to the FSM manual, Zero Latency Monitoring is disabled when there are devices daisy chained. Some issue with streaming too much data. Do you have anything else hooked up to Fire Wire?

Wally

Re: FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Tue Mar 28, 2017 6:38 pm
by Wally
As a follow up to my previous post...

It seems you also have to go to Audio IO setup / Song Setup / Outputs and configure the FSM outputs for Cue Mixes. Again that only makes the Z appear if there is no other Fire Wire devices daisy chained.

Wally

Re: FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Tue Mar 28, 2017 9:09 pm
by WaterlooSunset
Yes to only 1 FW device.
Yes the little Z used to appear when a Cue mix was setup to my headphones
I think i will put in a ticket

Re: SOLVED - FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Sun Dec 10, 2017 11:56 am
by WaterlooSunset
I am so excited to of fixed this. I have deleted, renamed re deleted, re renamed, rebooted, recoiled, reamped over the last 6 months or more. Every so often coming back at it. It indeed can be a maze file files.

It seems there are 2 versions of these files
12/10/2017 12:35 PM 382 AudioEngine.settings
12/10/2017 12:28 PM 141 PluginBlacklist.settings
12/10/2017 12:35 PM 119,873 Plugins-en.settings
12/10/2017 12:35 PM 1,924 Services.settings
12/10/2017 12:28 PM 138 VstBlacklist.settings
12/10/2017 12:35 PM 226,230 Vstplugins.settings
6 File(s) 348,688 bytes
2 Dir(s) 77,928,861,696 bytes free

One under here
C:\Users\xxxxxxxx\AppData\Roaming\PreSonus\Universal Control
and one version under here.
C:\Users\xxxxxxxxx\AppData\Roaming\PreSonus\Studio One 3\x64

Ultimately, i deleted the files under here.
C:\Users\xxxxxxxx\AppData\Roaming\PreSonus\Universal Control

It is now using the x64 dir now

But what ever I did, weeeeeeeeeeeeeeeeeeeeeeeeeeeee, i have Blue Z and Green Z options.
This little Interface is old in the tooth, and believe has discontinued it, but it is a very low latency interface. I may get another one off EBAY as a backup.
Signed
Stoked on Sunday:-)

Re: SOLVED - FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Sun Dec 10, 2017 11:58 am
by WaterlooSunset
How do you change this to solved in the title?

Re: SOLVED - FS Mobile showing up wrong inputs/outputs and lost the Z

Posted: Sat May 02, 2020 10:10 pm
by radar23
Hi thank you for the posts.

Your solution didn't work those files in the the app data folders once deleted replace them selves after relaunch of S1

I did find however if you go to the Windows registry and change the systems ASIO firestudio description to firestudio mobile then the correct image appears in S1

I'll post a screen shot later.

the number of inputs and output do always relate to the actual interface connected and match what you see in UC.

I still cannot find a way to show the blue z in the settings onto the green..