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Greetings,
Sorry for a possible dumb question. I have not used my FS mobile in a year. I recently upgrade my Macbook to El Capitan 10.11 and do not see my FS Mobile listed as an audio device. The FS Mobile light is flckering red/blue so I know it's not communicating. I updated UC to 1.7.3 and no luck still. My only Audio Devices listed are 'built-in mic' and built-in output.' I also upgraded Studio One 2 Pro to 2.6.5.30360. I plan to get an upgrade to 3 soon but wanted to get back on the horse first.' Any ideas? Thank you! |
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Hi
You have to install the latest Universal Control. Se this link for more info! viewtopic.php?f=156&t=12840 |
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Sorry for my suggestion in my last message, i missed that you already installed UC 1.7.3.
 I had some issues when i installed UC 1,7,3, but after uninstalling UC, restarting the computer and installing UC again it worked OK! |
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Thanks, I have tried that. I actually did everything in this article and still no go.
http://support.presonus.com/entries/113 ... c-computer |
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You sure its not the cable? Is there another PC/Mac you can try it on to rule out a hardware problem?
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I actually bought another Firewire cable to rule that out and it is still not working. I use 2 apple lightning connectors with Firewire. Firewire from FS Mobile and an external HD. I've swapped the lightning adapter and it does work with the ext HD.
I do not get it. The FS mobile was so simple to get setup. Frustrating. thanks |
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Is the cable and adapter labeled as bilingual? It needs to be.
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The new cable I ordered appears to be bilingual according to Amazon.
It's on the cheap side - but I was mainly buying for testing. http://www.amazon.com/gp/product/B0069R ... ge_o00_s00 The adapter is Apple branded and is the the presonus supported model. thanks |
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I just read reviews on these apple lightning connectors - They seem to have a very bad rep.
I don't know if this could be something, but putting it out there nevertheless Ch33rs Saga
Studio One v2.x 3.x 4.x-
Windows 10 Ultimate 64Bit AMD Ryzen (3.4Ghz) and 32gigs RAM Graphic: Radeon 5700XT To add your software and hardware specs to your signature to make it easier for us to help you, click HERE. 
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Thanks. Everything was fine until El Capitan upgrade. I did recently connect the FS Mobile to my old Windows machine and it connected (light went solid blue) so at least I know the interface is Ok.
I will try removing the driver for the 3rd time on my Mac. |
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So I was eager that UC 1.7.4 was out with full support for FS Mobile on OS X El Capitan.
I unistalled 1.7.3, rebooted, installed 1.7.4 and the old flashing blue to red remains. Really frustrating. Worked like a charm prior to OS X upgrade. Any advice, pleeease!? I'm very close to ditching the FS mobile for a new interface that works. btw - this interface works fine on WIN 10 box so my interface and cables are good. thank you |
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There have been firewire problems with El Cap lately. I suggest opening a support ticket.
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Thanks. Yea I opened a case last night.
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El Cap has been Apple's version of Vista.
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Well said!
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I am happy to report S1 is working for me...finally!
I followed the instructions in the ticket I opened and got a solid blue light for the 1st time in almost 1 year.  |
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Nice. Can you share the fix with the group in the event someone else is having the problem?
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Yep - I followed this link and steps.
http://support.presonus.com/entries/113168-firestudio-how-do-i-uninstall-reinstall-my-firestudio-drivers-on-a-mac-computer The ".kext", ".bom" and the ".plist" files need to be removed. The rest may be skipped. I did not find any ".kext", ".bom" and ".plist" files. I did the disk permissions repiar and reset PRAM and that did it. Cheers. |
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Thanks Jay
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