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My interface was working fine I would turn on the computer and it was always connected and running smooth.
I changed my main hardrive to a SSD M2 and I did clone my previous hardrive with the OS.
After I did that when I turn on my computer the windows is loading and I see that my interface syncs with the PC. Problem is that if I don't open any audio on the computer right away and leave it running the interface will disconnect the and the red and blue light will start to blink.
If I open anything that has audio and leave it running the interface won't lose connection but problem is when I open my Studio One 4 all the windows audio doesn't work anymore and then if I take 1 to 3 minutes to use the interface it will disconnect from windows again and I have to reboot my computer to sync.
Anyone having the issue?
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by klypeman on Mon Jun 01, 2020 9:19 am
One thing I did if my Project did not sync was to go to the UC and change the sync to spdif and back to get to Project to behave again and the led to turn blue again.

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Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.

Windows 10 64bit Home, Mac Catalina, SO4.6.2 Pro, LUNA, Cubase 10.5 Pro, SLIII32, 24.4.2, 16.0.2 FW, Faderport 8, Atom, Console 1+Fader 1, UA Apollo Twin TB/USB, Toontrack, NI Komplete 12, ++
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by MarkusHassold on Tue Jun 02, 2020 1:48 pm
Maybe you should reinstall the driver.

- Mac Mini 6.2, (2014), internal SSD+HD, 2,3 GHz Core i7 quad, 16 GB RAM, MacOS 10.14.6 Mojave with Presonus Firestudio Tube, Firestudio Project with Universal Control 1.7.6,
Presonus Faderport8, Atom, Bluetube DP, HP 4, Bluemax.....

- iMac 27" 3,4 GHz Core i5 quad, 1TB Fusion-Drive, 40 GB RAM, MacOS 10.15.5 Catalina with Presonus Studio26C

External harddiscs (3.5" - 7200 rpm) USB 3.0

Presonus Studio One Pro 4.6.2
Celemony Melodyne Studio 5.0.2
Softube Console1 MK II (Console1 Version 2.4.99)
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by wagnerpinheiro4 on Thu Jun 04, 2020 8:26 am
klypeman wroteOne thing I did if my Project did not sync was to go to the UC and change the sync to spdif and back to get to Project to behave again and the led to turn blue again.


That's the thing once the interface gets out of sync the UC doesn't behave well any change I try to make it there a message shows up and then I can't do anything but close the software.
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by wagnerpinheiro4 on Thu Jun 04, 2020 8:27 am
MarkusHassold wroteMaybe you should reinstall the driver.


Done that several times and even replaced the Firewire card since I have 2 working at home. Either way both cards are installed fine and the same thing happens with both of them now.
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by wagnerpinheiro4 on Tue Jun 16, 2020 9:35 pm
Well I actually got it back working normally.
What I did was I opened the Presonus software then on the settings window there's an option to perform a factory reset on the unit.
I did that then I had to reboot to sync and it is working fine now.
Hope this post can help someone else as well.
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by klypeman on Wed Jun 17, 2020 1:41 am
:thumbup:

Moderator
Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.

Windows 10 64bit Home, Mac Catalina, SO4.6.2 Pro, LUNA, Cubase 10.5 Pro, SLIII32, 24.4.2, 16.0.2 FW, Faderport 8, Atom, Console 1+Fader 1, UA Apollo Twin TB/USB, Toontrack, NI Komplete 12, ++
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by cristofe on Wed Jun 17, 2020 11:10 am
Thanks for sharing your fix. I'm also running an FSM and several FS 26x26's on Win10.
I initially had troubles getting them to play nice with that OS. But all is good now.

https://soundcloud.com/cristofe-chabot/sets/main

PC'S: HP XW6000 Dual 3.2GHz Intel Xeon, 8GB RAM WinXP SP2 HP 6005 Pro AMD Athalon X2 B24 3.0Ghz, 4GB RAM Win8 Pro Dell Latitude E6410 Laptop Intel i5 2.67Ghz 8GB RAM Win7 Pro x64 Audio Interfaces: Terratec EWS88MT PCI (2), Audiobox 1818VSL USB & Firestudio 26x26 Firewire, Line 6 PodXT, Roland GS-10, NI Rig Kontrol 3

Monitors: Yamaha HS50M's DAW: S1 3.2.1 Pro

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