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So, I am at my wits end...
My Studio stopped being able to save templets, songs etc... I decided to wipe everything Presonus and studio one off my Window computer. I did save my soundset folder to another drive. I uninstalled studio one, went through and wiped every folder connected to it. I reinstalled it. None of the Studio One folders in my Documents folder was created (like no Studio One folder) I can't make templates, I can't install songs Every download of content fails The soundets at least work I have students lesson that rely on my studio one 6.6 and somebody please help me to sort this out Right now it's unusable (I am on the monthly subscription plan) |
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Welcome to the Forum!
Please update your signature (see link and example in mine) with your system specs as that helps in responding to questions. Have you submitted a Support Ticket (see link below) for this issue yet? Did you manually wipe everything Presonus and Studio One off your computer or use the uninstaller in Windows? Also, any reason why you're posting to the "Studio One Prime and Demo" page instead of the main "Studio One Forum Community Support" page?
PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software Windows 11 Pro 64-bit (23H2), Studio One 6.6 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206 Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32 |
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