I downloaded Studio one 5.2 and the Loops file has zero content. I deleted version 4 after downloaded version 5.2. I don't know if this is the problem. Thanks for any reply.
Presonus Instruments and Effects files are installed.
I see loops for download from Demos and Tutorials. This is a weird place for it.
I use Macbook air 2013, OS High Sierra 10.13.6
Last edited by deanpham on Fri Jun 25, 2021 10:20 am, edited 4 times in total.
Please provide more details and add your specs (see mine below) so we're able to help you.
How did you delete Studio One 4?
Is it possible that you deleted the soundset files (Loops) when you deleted it?
Download the STUDIO ONE 5 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.
Windows 10 Pro 64-bit (21H1), Studio One 5.3 Pro | Notion 6.8.1 | Universal Control v184.108.40.206533
Dell Inspiron 17 5770 (Intel Core i7-8550U 1.8 GHz, 4GB AMD Radeon 530 Graphics, 16GB RAM, Samsung 860 EVO 2TB SSD
StudioLive Series III 32 v2.5.17953
Just to add, there is an arrow at the top right corner that if you click on will show your installed process. If all else fails you can redownload them from there I believe.
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